The UPS Store #1796 in Broomfield is a locally owned business that provides various services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers have reported a mix of experiences. Many praise the excellent service, highlighting the professionalism and helpfulness of staff members like Wenbo, Uzzwal, and Suraj. However, some customers express disappointment with the store's reliability, mentioning instances of arriving at opening time only to find the store closed and having to wait for staff. Additionally, there have been issues with reserved services not being available. Despite these challenges, the store aims to improve and provide quality service to its customers.
The staff tries to be helpful but I always feel frustrated with UPS. I try to send customers to this location to have their items packed and shipped but I always end up having to go to fed ex to have this service done. I want to work with ups but ups doesn't want my business.
June 2026
I had a few returns and a package to mail and the clerk was amazing! His name is Leo and he couldn’t not have been kinder or more hospitable. He took care of my diverse issues with a smile and complete competence. Thanks Leo!
June 2026
Anna was very helpful and courteous during my visit today.
