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September 2023 by Nikky Pearl
I was super excited to go to the underwear sale and my neice had been waiting to go to the mall since her birthday.I get I'm 7 months pregnant and look pretty fat. But I also have 2 teenagers, so I probably shouldn't assume.There is a pile of unfolded underwear on the top, and it was cute, so I pulled it up to look at it. The lady comes over hurriedly and is like its only mediums on top. I said ok... now feeling awkward.I've been shopping here for as long as I can remember, and I'm well into my 30s. Everyone knows what's on top shows you what's in the drawers. Plus, I was looking for ones online I'd seen that had stuff on the back, so then I'm like ok don't pick them up and definitely don't unfold them.I start grabbing underwear.from my respective bottom drawer as a fat pregnant woman, every drawer I open the lady is next to me or behind me. Basically breathing down my neck. Felt super awkward and id would switch sides to have space and maybe not get yelled at for picking up a size that wasnt mine or the ones i wanted. she'd switch sides.I eventually was so annoyed and uncomfortableI just handed her my bag of what I did find and left. She made the experience probably one of the most awkward uncomfortable ones ive ever had in the store. I couldn't even chill and pick my underwear while my husband took the kids to go the bathroom.I also generally buy bras and sweats and wanted the Halloween shorts. Generally drop a few $100 every time.
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November 2022 by J P.
I worked here as a participant in the friend and family event on Black Friday and the day after. I was visiting Colorado for Thanksgiving. I'm old and have a ton of experience in customer service and sales. Never have I experienced such a great happy operation with all pulling together from store manager down to seasonal associate. Either as an employee or as a customer. The attitudes of the employees were exemplary and the merchandise is very high quality. The customers were happy reflecting the apparent happiness of the staff. My granddaughter is a manager and I'm extremely impressed by her skills and those of all of the staff. I will go back to the East Coast and become a Victoria Secret devotee. Thank you Victoria Secret for a great experience.
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October 2022 by Rhionna Eberhardt
Great experience today! The two gals working today (3/30/22 @12:30pm) did such a great job. Great customer service, and very nice to talk to. Thanks for your help, ladies!
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July 2022 by Victoria Trujillo
Worst, most clueless customer service possible, employees not even wearing any sort of uniform.
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June 2022 by jenny velasquez
Never had I had a bad experience at this place but I did... customer service was horrible!!
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May 2022 by Janean Moya
after work heades to the mall for some mother day gifts and left my wallet in the car , KRIS kept my sprays and was very patient such good service
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April 2022 by Basic Rhi
Great experience today! The two gals working today (3/30/22 @12:30pm) did such a great job. Great customer service, and very nice to talk to. Thanks for your help, ladies!
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January 2022 by Nicole F.
I have religiously worn only BS bras and lingerie for almost half my life. I don't know if you can find a more comfortable fabric/bra. I've never in my life had such a horrible experience shopping than today. I broke my foot, so I'm in an air cast. They've removed the stool from the handicapped fitting room. They claim it's due to covid, but it's super easy to spray the bench down with disinfectant. I had to pull myself up off the floor using their hook on the wall. Never have I ever felt more degraded.
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January 2022 by eddie niles
Another place my wife likes to shop
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December 2021 by Adriana Johnson
It was great. Store was stocked with everything. Employees are nice
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September 2021 by Alex Ryan
They were very helpful there and helped me find everything I need
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September 2021 by Grace Ironside
The greeter at the door was very good at her job would have bought something, even though I didn't need to just because that's how good of a sales person she is.For some reason I still get pink and Victoria secret mixed up and did not feel like getting fitted for pink, maybe it's just me but I feel like the sizing and little details are a bit different. Pink does have good padded sports bras though, I still wear mine even though the size is slightly small.Thank you for your kindness, made my day even though I barely went in. :)
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May 2021 by Charmayne Martinez
Good service
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January 2021 by Christine Lovato
The selection wasnt very good but everyone was polite and helpful
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December 2020 by Danielle Osborne
Had an issue with the Cherry Creek store so called this location! Lexie was able to address and resolve the issue immediately! Will always come to this location now because how awesome Lexie was!
