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January 2023 by Kelley Belisle
I came here for work attire because I love the brand and was not disappointed! I struggle to find quality clothing that I feel great in.Bailey was absolutely amazing. They gave great suggestions and were honest if something didn't look quite right, helped me figure out how I'd wear pieces, helped me find the right size and built my confidence by bringing me things I may not have tried on my own; most of which I did end up taking home. She also assisted me in signing up for their texts and app.I would and will recommend visiting here as it is so hard to find nice quality clothes as well as above and beyond customer service.
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April 2022 by Alura A.
Clothes are nice. This location doesn't have the level of great customer service. Very cold and didn't offer to give a discount or give that warm personal touch I'm used to. I get the discount cards by mail and email all the time. Recommend finding a discount code yourself before go into this one. The blouses I bought ranged from $50 to $150 each. Don't mind paying more for quality but the usual discounts are nice and make it worth it and is what I've become accustomed to for the past 12 years. I'll stick with the Belmar and Cheery creek stores.
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June 2021 by Annnette Aldridge
Great assistance. Good sales. Quality clothing in my size. Helpful with my elderly client. Ladies room on site ? and comfy seating for others in your party.
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December 2019 by Enie B.
I like this place. I always stop at their window displays to see their new clothes- really gorgeous- but I never went in because I thought I couldn't fit anything. I finally went in recently and shopped for a while. The salesperson was very helpful and attentive. Tried on a lot of items, didn't feel pressured to buy anything I didn't like or couldn't afford. They have a decent range of sizes and a big petite section, too.
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October 2019 by rhessa vashti
Staff was unfriendly and not very helpful, particularly the older lady at the cashier. Disappointed with the customer service.
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June 2019 by Mikayla Matzdorf
I don’t normally leave bad reviews unless they’re warranted, this is warranted. BEYOND rude sales staff. I had to approach the sales woman for help, was met with unbelievable attitude. When asked if they had a shoe I was looking for I saw on their site she couldn’t be bothered to even check for me. I also needed to try on two items I was holding, she did not bother asking if she could get me a dressing room either. She lost a $200 sale because she couldn’t be bothered. Would not waste my time at this store.
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June 2019 by roxann adams
I shop at black and white all over the us.
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May 2019 by Anne Welch
Beautiful selection of clothes, attentive service.
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March 2019 by Ross Maurer
My wife found a great place for clothes here. The staff was very helpful. If they don't have it on hand, they help you order it to your house. They look for sizes and other options according to what style you are looking at. They have the husband/boyfriend chairs to make everyone comfortable. Very pleasant and helpful staff all around.
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March 2019 by Katie Holdgreve-Resendez
Love, love, love this place. People are always so helpful!!
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March 2019 by Shoddie Dean
I have been to this store several time. I have always been happy with my experience. Today when I went looking for an outfit for a party not one staff member approached me. Very disappointed! This store was not busy and I was the only customer. I left with nothing! I truly expect more.
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January 2019 by Jeanne Buscietta
Worst customer service. If I could give it a negative star, I would. I went to return a dress (tags intact and receipt on hand). I was told I was 3 days past my return date and maybe I could resell it? Seriously? I couldn't return it nor was in-house credit offered. So beware people - if you do not return an item in time, you have to resell their clothing. First and LAST time I will ever shop at this store.
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August 2017 by Amy D.
I'm giving this place a BIG B E W A R E and a ONE STAR! After purchasing 2 pair of pants online, they immediately went to "Additional 40% off"... I went online to customer service and said I wanted a credit back on my card (I still have not even received them)!! They responded that I bought them BEFORE the sale...give me a break! So now, I will be returning them to the local store with (unfortunately) a crappy attitude and get ALL of my money back!! AND...not shop there again!! UGH!
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August 2017 by Christian O.
I love going to this BHWM location. The sales reps are very nice and helpful. They are able to look up coupons via my account even if I don't have them with me.
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March 2017 by Carrie Ngai
WHBM had quickly become my favorite place to shop. The clothing is well made, nice and very easy to care for. The staff have always been very helpful and have gone out of their way to help me a few times.
