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March 2024 by Samantha Martinez
I just moved to the area from out of state and met Alan here. He was super welcoming and helpful. Whenever I need my next piece from William Sonoma I’ll definitely venture out to this location for Alan’s help!
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December 2023 by Jeremy W
Got everything we needed and then some. Alan helped us and answered all of our questions. Highly recommend this store as well as Alan.
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June 2023 by Haley B.
Absolute horrendous customer service. I received a product off my wedding registry (purchased at this store) that ended up being defective. Between moving homes, I didn't end up using the product until about 1 year after the purchase. I called the store who said there was absolutely nothing they could do because I called one year and one day after the purchase date. Don't register here because if anything goes wrong they will not help you!
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March 2023 by Larry K.
Love this store however-noticed online they carried a $2000 espresso machine. I was entertaining buying -Called the store they indicated they had a nonworking demonstrator to look at, but it was for aesthetics only and did not work!They indicated they did have one in stock... They have a 30 day return policy as long as I did not use it. or I could not return it!If you can't try it out in the store and you purchase it and can't try it out at home without the ability to return it what's the point? I was told to watch YouTube videos to make up my mind if it was something I wanted. What happened to the good old days?
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March 2023 by Lisa Weinrich
I was visiting my sister and she introduced me to William Sonoma, where we were looking for a wedding present and the experience was mixed. Fortunately we were approached by one of the employees, the gal that was helping us, Kristine WAS AMAZING!! She was extremely knowledgeable about everything we asked to see and was more than willing to work with us. Unfortunately, there was limited stock and the item we wanted was not available even though Kristine offered to order the item we couldn't wait due to the encroaching wedding date. I wish we would see more retail associates like Kristin who made you feel like she has been using these product for years! Thumbs up for great employee but thumbs down for available product.
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December 2022 by Doris Wigglesworth
Not a frequent shopper of the store but fast checkout and was greeted at the entrance. The shop was busy but kinda hard to find what I was looking for. No one asked if I needed help, they were all working as cashiers.
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December 2022 by Brian West
The employees are nice and helpful in their knowledge of the product. Like to go there and just dream about buying product. And they're cooking demonstrations are helpful.
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December 2022 by Jim C.
Great store. Friendly and organized!
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July 2022 by Jill willson
Great place to get knives sharpened, quick and knowledgeable service
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April 2022 by Brian Hart
Pricey, but worth it. Got new knives, and some bakeware. The gold collection bakeware is amazing, its totally non stick and distributes heat evenly. Making for a great product every time
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March 2022 by Anna Vivian
My fiance and I stopped by this store to add some items to our wedding registry. We were helped by a really warm, knowledgeable staff member -- I wish I could remember her name, but it started with a G, and she had a British accent. She gave us such great advice and went out of her way to write down SKU numbers for the knives we liked when they wouldn't scan quite right. Thanks for the kind service!
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October 2021 by Melanie Meyer
Had the apron I wanted.
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July 2021 by Polly Starr
I can always find something great to cook with there.
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April 2021 by Raquael Torres
Everyone is very nice here. Always asking if you need help and I also found a great deal on coffee pods for $4.99 for my espresso machine.
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April 2021 by Iwasinthepool
Just don't buy anything William Sonoma branded there, as they won't stick by it. I bought a beautiful cutting board about 4 months ago which is now warped and cracking. They just told me that the knife marks show that I don't take care of it. I am a professional chef. I know how to take care of a cutting board. Now I'm going to take it to a professional carpenter who maybe has a plane large enough for it.