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February 2024 by Rebecca Tamez
I have a business account with ENT, they are charging $30.00 for declining transaction and its label as monthly fees for Free checking. I find this as deception, due to there was no explanation from the bank when opening the account. I have been baking for 40 years and never been charged for a declined, the bank that I have dealt with in past have charge my account when they pay the amount owed and then charge a fee, never have they taking money for a decline payment. I will be closing my account and going with my personal bank. also when we have had a NSF one time, the bank punishers you by not allowing you to use mobile deposit, which I find ridiculous, that has never happen before when banking at other credit unions. I would not recommend this bank to anyone.
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December 2023 by Thomas White
Very slow transaction speeds,poor customer service.No accountabilityI do not trust ent anymore and I am saddened by that
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April 2023 by Dbow D
Machines hardly everrrrrrr work if you need to get money right away or pay a bill it's very frustrating to show up and not have another way of doing it, I've had multiple accusations being late on stuff because of this Ent and plenty of the others, will be changing banks very soon along with many of my friends and family
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March 2023 by MONICA HERNANDEZ
The ATM is out of service..again?. They need a new one.
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January 2023 by Dorcas W.
After several bad banking experiences, so happy to have Found ENT! Great rates and customer service.
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November 2022 by Charles J. Troutman
I really like this bank. The staff are awesome people. Very nice and very helpful to.
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February 2022 by Tim Williams
The " Automated tellers" are extremely frustrating and very impersonal I hate trying to come here to do my banking the process is very long and inconvenient and you cannot get large bills from the machine
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February 2022 by randy lawson
Meghan whitworth. She is very helpful. Knowledgeable, extremely customer oriented
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March 2021 by Beena Shelton
They were super helpful and kind! They helped me even though I was not a customer!! That is humanity for ya!
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February 2021 by Bridget Henry
Have used them for years and loved them. However the home loan process has been an absolute nightmare. From Mike in the loan office. To their appraiser. This has taken 60 days and still not closed. Would never recommend them to anyone.
