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February 2024 by Nancy Luman
Still a customer clean and professional
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December 2023 by Lane Johnston
Went to help my brother move stuff out of his storage unit today and found hundreds if not thousands of dollars in damage from the mice that have invested these units and destroyed half of his belongings.. DO NOT rent a unit from this place and if you have a unit here I would highly consider moving your belongings to another facility!!!
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October 2023 by Cassie Miles
Contrary to initial unit appearance and storage layout, Great Western Storage has flawed construction. Individual units have partition walls that do not connect with the backs of each unit. This leaves spaces open between units which eases rodent migration. As of the fall of 2023, Great Western Storage in Canon City has a significant rodent issue, and transparent communication regarding this event did not occur. The value add of this partnership is a nice-looking facility; however, there needed to be an attempt to make this right. They went through the steps of getting a professional exterminator, but this did not remedy the damage 10-15 mice did to property in at least one unit. Through 30 days' notice, which is required in their contract, they didn't respond which is a response, and there was no attempt to discount or even apologize. Customer service here was poor regarding this issue. I would not recommend storing your things here, they lack transparency in their communication and make no attempt to do the right thing.
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September 2023 by C M.
Contrary to initial unit appearance and storage layout, Great Western Storage has flawed construction. Individual units have partition walls that do not connect with the backs of each unit. This leaves spaces open between units which eases rodent migration. As of the fall of 2023, Great Western Storage in Canon City has a significant rodent issue, and transparent communication regarding this event did not occur. The value add of this partnership is a nice-looking facility; however, there needed to be an attempt to make this right. They went through the steps of getting a professional exterminator, but this did not remedy the damage 10-15 mice did to property in at least one unit. Through 30 days' notice, which is required in their contract, they didn't respond which is a response, and there was no attempt to discount or even apologize. Customer service here was poor regarding this issue. I would not recommend storing your things here, they lack transparency in their communication and make no attempt to do the right thing.
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March 2023 by Sandra Fowler
Great storage facility, clean and safe. Shelly was always very helpful and a pleasure to work with! Highly recommend this business in Canon City!
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October 2022 by Jared Lake
Clean, secure, great management!
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July 2022 by Bonnie Gillespie
This place is great, very clean units, and the staff is great.
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June 2022 by diane keenan
A great experience! ????????Shelli was most professional in securing a unit for me prior to my move from out of state.Very responsive and thorough. Look no further for a storage facility in Canon City!
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April 2022 by Jacqueline Donnelly
It's a great place with great prices. I have them four stars because they are closed on the weekends
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April 2022 by James N.
My wife and I are moving and the closing on our new house is on the same day as the closing on our house we are moving out of. Juggling furniture is no easy task. We have been working with Shelli who has been so helpful and professional during this transition. The prices are reasonable and property is clean and secure. I would recommend Great Western to anyone looking for a central area in Canon City.
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February 2022 by Chad Curtis
From the very beginning it has been a great experience dealing with and obtaining a storage unit from Great Western Storage. My wife and I are very much grateful for the attention and professionalism we received from everyone there. I have recommended this storage facility to a few friends and will continue to do so. Thank you to all the wonderful staff that assisted us.
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November 2021 by One_Time
From the very beginning it has been a great experience dealing with and obtaining a storage unit from Great Western Storage. My wife and I are very much grateful for the attention and professionalism we received from everyone there. I have recommended this storage facility to a few friends and will continue to do so. Thank you to all the wonderful staff that assisted us.
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September 2021 by ILJ FEM
Very professional experience. Helpful staff. I recommend this storage facility.
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March 2021 by Lee B.
Had a great experience! Super clean and incredibly flexible with us during our move to Canon City. Our house closings were drawn out and we needed to add units due to the lag time while we continued to move our items to the storage. The team there helped take some of the stress out of the move by adding units to our account. The units look very new and clean and the security and PIN entry was a confidence builder.
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February 2021 by Kelly Branyik
I had a storage unit with Great Western Storage for about 8 months. The staff is SO nice and cheerful. They have great security and all of my belongings were safe during the whole time everything was in storage. I had a 10'x20' and it fit a studio apartment and a Mazda 6 in it. I highly recommend this place.