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February 2024 by Michelle See
Because everything was good
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February 2024 by Jerilyn Hale
Shanda made everything so easy for me and very willing to work with very small timeline.
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January 2024 by Nick Robinson
Awesome place to go for tax services! Very knowledgeable and the greatest ladies to work with! Will most definitely return and refer all my friends and family!
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April 2023 by Todd Campbell
I had my taxes for 2021 taken care of here, and that wasn't the bad part. It was quicker then I expected, but I kept mentioning that my girlfriend was a dependent and overlooked that they didn't put her down (which I am also at fault for). But when I went in today, I asked if it was fixable. They said it was but that I would be charged another $120 for their mistake. I thought the guarantee was the most out of your refund, but I'm assuming they don't follow it since they didn't get me the maximum I could have received. I was going to do my 2022 taxes with them but am deciding not to. If you are already set and know everything then I wouldn't be against them but since I don't have much of an idea about taxes I wouldn't, or just make sure to triple check before you have them send it out.
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April 2023 by Marcia Taber
Shanda Telck has done my taxes since 2005. She knows the laws and rules and will help me receive what I deserve in tax returns.
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March 2023 by Forrest Joers
If I could give 0 stars I would.What I thought was going to be a easy tax return. Instead it was a nightmare !I did the drop off service .When I asked about the price I was told I would receive a phone call when the person started the process.3 days later and no call.I went into the office to check the statis.The lady who had them was with another client so I waited 30 minutes. She said that the paperwork was almost complete and than she proceeded to finish them.She seemed to rush thru it and really didn't fully explain the entire return.Showed me what I owed the federal government and what I was getting back from state tax.I paid $425.00 to them for there service.What I thought was pretty high since the only income my wife and I had was SSI and 2 -1099s totaling $4025.00And we now owe over $1000.00 in federal taxes????I went home and looked over the return and found that she input the wrong amounts of my 1099s. Instead of income of $4025.00 it was over $9000.00I returned to the office and was treated rude by the receptionist and the lady who did them. They said it was a computer error . They said it would take a few days to do amendments and file them.I called the H&R customer service and file a complaint. Was told they would get back to me in 3 days.10 days, 4 different phone callsStill no call back .I am going to find a good way to spread the news .Beware H&R block dose not stand behind there own guarantees.No upfront pricing, no accuracy guarantee.4 trips to the office and having the owner's son redo and file the amended returns.And all they would do is say it was a bad day for the preparer and my amended return was not going to cost me anything.WHAT??? Your mistake that you had to fix because I found it .and your not going to charg me anything more than the $425.00 I already paid you..WELL THANKS..THE LEAST YOU COULD HAVE DONE WAS GIVEN A DISCOUNT.If I would not have found your mistake it would have cost me alot.Treat people the way you want to be treated.
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February 2023 by Dani Carter
They are very friendly and fast. They take the hassle out of everything. It seems a little pricey but it relieves the stress for sure.
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February 2023 by Jen Lawrence
The person that helped me and my family was very friendly and helped us understand all the deductions and answered all the question I had.
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December 2022 by Wayed Y.
Don't go to canon city H&R office for tax filing they are Rip-off, they won't tell you over the phone how much they will charge you.once they fill your tax then it's a big surprise they charged me last year for simple tax filing 379.00$
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August 2022 by Subway Hanks
There's was quite a long line, but I was still helped within 15 minutes of showing up and sitting down. And the lady who served me was so so nice. My ooonly thing... Was every time she asked me a personal question, she related back to it... By telling a small story, which caused her to take her focus and hands off of the taxes we were trying to get filed. I understand being friendly and all. But it got to the point where I stopped answering questions with much enthusiasm and stopped talking so we could finish what we were trying to get done. Haha. It's not a huge deal. It just seems like with a line of 10 people waiting in the lobby and me.... Who had been there a total of 50 minutes... She would have been a little bit more serious about getting the job done Promptly and being productive with her time. She also, didn't ask me if I had any other tax documents besides my w2 even tho I had a 1099 sitting on the desk in front of me, until the end... And we had to go back.
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May 2022 by Cathleen Turner
I would give it no stars due to how the receptionist treated me and basically called a liar. I called and asked about the cash advance card, she said yes over the phone and said no in person, and said that's not what I asked. Very rude blonde lady in the front.
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May 2022 by Linda Fowler
My representative was great and easy to work with.
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April 2022 by Carry Black
Shandra from H&R Block is amazing and she really knows her stuff. I wouldn't trust anyone else to help me do my taxes.
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April 2022 by Stephanie Hale
My tax professional was very helpful and found things I didn't get last year
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April 2022 by Wayed Yoou
Don't go to this place I had filed just a simple tax filed they charged me 360.00$ Rip-off place.
