-
October 2023 by JoAnn Grenard
Just had a medicine chest from Home Depot shipped to my house and it had broken mirrors in the box. After 40 minutes on the phone with Home Depot trying to get replacement mirrors. That was a joke on what they had for a solution. So, I drove down to McCasland Glass. Chuck was so nice and actually cut my mirrors for me right then and there on a Friday afternoon when I’m sure he wanted to go home. I have been a realtor for 44 years and I own Home Town Real Estate and I use McCasland Glass for all my window door and glass needs. I would always give them a five star review. Thank you Chuck!
-
October 2023 by Roy Voss
Awesome staff. excellent work, work well with insurance companies. Wouldn't go anywhere else. Thanks to McCasland Glass.Service: Auto windshield repair
-
October 2023 by Travis Thumb
While they eventually did do a good job replacing the glass in my back patio door and I felt the price was reasonable (3 stars), their communication and customer service was absolutely horrific (-2 stars). Good luck trying to get a specific appointment date or time out of them. I guess if you are a retiree and don't have anything else better to do than sit around your house waiting to see if they are going to show up today or maybe tomorrow then this might work for you. But for busy people that actually have jobs and other things going on in their lives this doesn't really work and I was treated like I was a jerk for "demanding" that they commit to a specific appointment date and time. The 1st glass they installed had a huge scratch across the middle. I do not know if this was from the manufacturer or if it was a result of all the different times that it was moved on and off their service truck because of their poor coordination with their installers. The glass also did not appear to fit properly as there was a sloppy white ring around the edge of the door. When I called to get this concern addressed (before they ordered a 2nd glass panel of potentially wrong size), I was assured that the owner would give me a call to discuss the issue and make sure it was addressed. After a week not hearing back, I called again and was again assured the owner would call me back to address my concern. I never received a call back so on the day they were supposed to come out for the 2nd glass install, I called 1st thing in the morning. I again was treated like I was some unreasonable jerk by the owner for wanting to ensure my concern was addressed. This company's poor communication and customer service really made this way more bothersome and stressful than it should have been. I really like to support local businesses but I unfortunately cannot recommend this company and will be going elsewhere for future glass repair needs.
-
October 2023 by Jerry K
Took 2 Full days to cut one piece of class, a small one at that, less than one square foot.Don't expect a phone call that its done, I had to call close to closing time.You're told to shop local,and this is what you get.
-
October 2023 by Dirty Money
Second visit here for a new windshield. Great honest people that have always taken quick care of my truck.
-
October 2023 by JA W
Excellent service. Needed a custom window and 3 glass panes. All went Excellent!
-
August 2023 by Ric Rock
Absolute best glass place in the entire area!!! Great customer service! Why go anywhere else!!
-
June 2023 by Kaitlin Lane
Gave inaccurate quote (total cost) over the phone twice for a piece of glass, no installation. Confirmed glass was ready and the price before arriving looked at receipt and was charged nearly double. They said it was their labor fee why not just give that in the total price when I called? This affects other small businesses who use you and you have permanently lost our business.
-
June 2023 by Cody Calcatera
Very helpful. The window on my wife's car fell into the door. They were able to repair it for a reasonable price. Highly recommend!
-
June 2023 by Tony Fontecchio
I have been using McCasland Glass for countless years now and have always received amazing service, excellent quality, and competitive pricing. I highly recommend McCasland Glass for all of your home and auto glass needs.Services: Installation
-
March 2023 by Alayne L.
I have 2 eyebrow windows that face east in canon city. The sun is very intense in the afternoon so I want to tint the windows or replace them with tinted glass. I spoke to Heather the co-owner. She didn't take even a minute to let me ask a question. She took my name, address etc. and said I needed to send pictures. I again tried to ask a question and she went into her spiel much like a self important teenager telling me how busy they are and they are short handed. It's 2023 who isn't. No one wants to work and it appears they don't either. I just bought this house and I am planning window replacements. I won't bother to call them. I don't want them getting too busy.
-
January 2023 by Timothy Miner
McCasland was able to fit me into their schedule for a chip repair when others were scheduling 4 to 6 weeks out. That's too long to wait for a chip repair. Now my chip will not spread into a complete replacement job. Friendly staff & terrific service at a brick & mortar establishment. I'm certain I'll return some day. This IS gravelly Colorado after all.Service: Auto windshield repair
-
January 2023 by Lisa Reiter
Very knowledgeable staff, and extra fast service! Fair pricing and caring staff!
-
January 2023 by Jennifer Keegan
We had McCasland Glass replace our storefront windows and install a new custom designed front door at our new business location. In addition, while they were here I had them take a look at a display case with broken glass, they had it repaired the next day. The crew was polite, professional and efficient. Colorado Jeep Tours highly recommends McCasland glass for all of your glass needs.
-
December 2022 by Ty Ler
Terrible service. Forgot to call me multiple times.. forgot to order my window before appointment Mis installed my window two times. They won't refund my money and my car is ruined. Broken glass all over the place. Dont be surprised if you also get a flat tire from being there.Service: Auto windshield replacement
