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December 2023 by Nicole Janitell
When you go in store, the folks at Palace are wonderful. However, their services for phone calls and the app they use are absolutely abysmal.I have been using Palace for only one month, and so far I have NEVER been notified when my prescriptions are ready. Today, I called to ask for my prescriptions to be delivered as I am very ill today, and I gave a credit card number to pay. After 4 and a half hours of waiting, I finally called back and they were "shocked" that it hadn't left the store yet. They also had misplaced a prescription of mine, and assumed I had already received it. Unless this notification and phone-based customer service improves, I will be returning to my previous pharmacy.
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September 2023 by Yada Bean
Only place that's had my prescriptions friendly Profesional staff
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July 2023 by MONICA HERNANDEZ
Amazing! I can see why everyone in Canon likes Palace. They were fast and than they first quoted me for a compound. Way more personable than Walgreens. They just need to work on not blurting out what your meds are for?
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January 2023 by Lisa Reiter
Friendly staff that actually cares and goes above and beyond to help their customers! If sometimes is wrong, they do whatever they can to make it right and in a timely matter!
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December 2022 by Laura Angelina
GAIL IS A LIAR AND A KAREN!!! SHE YELLED AT ME, THEN WHEN I DID IT BACK SHE HUNG UP ON ME!!! I CALLED BACK AND SHE HUNG UP ON ME 3 OR 4 TIMES!!! SHE PLAYS VICTIM AFTER YOU CATCH HER LYING!! HORRIBLE CUSTOMER SERVICE I HAVE BEEN WAITING FOR MY PRESCRIPTION SINCE THURSDAY. SE SAID ONLY HER AND ONE OTHER PERSON WERE WORKING AND THEY WERE BUSY. THEN SHE SAID THERE WERE 3 OTHER EMPLOYEES WHO HEARD THE INTERACTIONS!! SO ALL OF THE SUDDEN NOW THERE WERE MORE EMPLOYEES. SHE WANTS TO PLAY VICTIM!!! IMAGINE THAT!!
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December 2022 by Carolyn Corder
I can't say enough great things about palace drug and staff!! It's 5pm on a Saturday, veterans weekend no less . Here I am at palace where I'm being taken care of by my wonderful pharmacy whom I ❤️ love!!!!! Thank you for coming down and taking care of your canon resident on your day off!!! I'm so very grateful your kindness and care!! This is why I only trust Palace ? ?!!!
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November 2022 by Carolyn “Cj” Hippiepanda79
I can't say enough great things about palace drug and staff!! It's 5pm on a Saturday, veterans weekend no less . Here I am at palace where I'm being taken care of by my wonderful pharmacy whom I ❤️ love!!!!! Thank you for coming down and taking care of your canon resident on your day off!!! I'm so very grateful your kindness and care!! This is why I only trust Palace ? ?!!!
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September 2022 by Terri R.
I remember as a child going in here with my grandmother, it was the only store she used. This was back in the "60's. Now, I, as a senior have come full circle to use them as my pharmacy.
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September 2022 by Dani Jorgensen
The staff are ALL amazing and wonderful historically but right now I’m dealing with a really pain in the butt situation trying to get a prescription refilled by my wife’s PCP, and the staff at Palace has been nothing but helpful, patient, and even going above and beyond to try and do what they could on their end. Special thanks to Crystal and another one of the staff (wish I’d gotten her name too) for helping me out. Meant so much.
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August 2022 by L. Wolfe
So convenient having Palace Pharmacy in Silver Cliff, Colo. Love the convenience and quick response time. Employees in Silver Cliff are helpful and wonderful!! Keep up the great work.
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August 2022 by Mary Trinity
Very homey atmosphere and extremely polite and courteous staff. They all appear to be hard to support their customers..
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May 2022 by Ron Stout
I was hoping for more but it is pretty average. It was busy however, so the prescription service must be good.
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April 2022 by Krys LM
I love this pharmacy but I'm considering going to another one. Yesterday at 9am I called in a refill to be delivered. I never received it. I called in again today so they said it would be delivered. I've been waiting for it. I finally went outside and found it in the middle of my dirt in my back yard. they usually tie it to my door knob. If they didn't do that I would think the delivery person would have sense enough to put a rock on top of it. I'm really not happy with this service. Normally I don't have any issues and it's usually great service.
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March 2022 by Bob Weir
Great service from palace drug. Thank you.
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March 2022 by Dan C.
Outstanding pharmacy. Very helpful. Always have my meds ready on time. Far better them walgreens has become.