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January 2024 by DeAe McGhee
This garage is a ripoff. Do not use them!!!! They do not give you your used part back when you replace a new one to prove that they changed it out, especially if it's internal motor where you can't prove for yourself. They did a starter for me which is under the manifold and when I got there to get in the vehicle after they said it was ready it took three attempts for it to start. Let me not knowing a lot about vehicles or starters. I thought maybe it needed to wear itself in a little bit. Well this is not the case for a starter after 5 days and it leaving me stranded almost twice where it wouldn't start. I take it properly right back into him. He gets indignant with me. Tells me I should have brought it back sooner. Apparently 5 days was too long to bring it back. Also, any reputable garage should give you your old part back. He looked at me like I was an alien when I asked him for it. Ask me if I was insinuating he didn't change the part out. But you know what, that's exactly what I think he did because it was an internal part and there's no way for me knowing. This man is a terrible business man and I believe a thief. He's going to take advantage of anybody that comes to him and he does not back up his work and he's not good for his word either. always give yback toct he'll get to it when he can. But in other words I was going to have to pay for it again. Also, these reviews that show fives? Are probably him, friends and family.
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December 2023 by Jennie Archuleta
If it was up too me they would get a 10. They're super friendly and respectful. They attend to your needs and they work with you on payments if it's over the limit you can pay. Also they have vehicles that you can buy or lease. I can't express my gratitude for these guys. I love you guys and I'll continue to go there for everything a car needs worked on or tires or oil change. Call em up and check it out.
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December 2023 by James Buda
We’ve taken 2 of our vehicles here for repairs, both were finished efficiently and the bill came in under what they originally quoted.We’re new to the area and were in need of a trustworthy, quality shop for our vehicles.These guys have definitely earned our business for future needs!
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October 2023 by shawn king
I’ve had to take my vehicle to this shop twice. Different issues both times and they were amazing. Very friendly. Very fast and very fair. I highly recommend them if you need vehicle service done. I will only be taking my vehicles here as long as I live in the area. So happy to have found a shop I feel I can trust.
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October 2023 by Bethany LaLoge
Have heard great things about this dealership, but once I was approved for a vehicle, the finance staff member left the office for the day. They are only open Monday-Friday 9-5. I was starting a new job and not able to go back during business hours to purchase a car.
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September 2023 by Shawn K.
The folks here are fair, honest and friendly. They helped us with an issue and were very decent about all of it. They will be our go to shop in Canon City. highly recommended.
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July 2023 by Sylvia Street
This business was recommended to me as a reasonably priced, reliable, dependable garage-But found the opposite to be true... Was charged considerably more than other garages in Cañon, was told that they were unable to locate my car's needed parts, then they claimed it would be a while before they could get it fixed, but they refused to give it back to me for a good three weeks. Had to take my mechanic Brother with me to get my car back, without forking over an additional $120 over what I was originally quoted.Will not be returning
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April 2023 by Karen Cravatt
Cory and Chris were awesome. They take care of whatever needs to be done, always with a smile!
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March 2023 by Timothy Bjorkman
I had the delightful opportunity to wait in the lobby for 90 minutes. NOT SARCASM.My sales person, Corey, had stepped out to run the tow truck to help somebody who was stranded. Think about that for a moment: sales guy asks his buyer to wait because there was somebody stranded who needed help... helping seems to be more important than selling. I like that alot. Particularly when I'm the person stranded.In that 90 minutes sitting in the waiting area, I observed repeat interactions where everyone on the staff was helpul, honest, pleasant, respectful.Royal Gorge Auto is part if the Canon City community and there to help and support.Thank you team. My sale went well and I was able to see true nature (good nature) of the operation.I highly recommend Royal Gorge Auto.
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March 2023 by Mia Riede
$2,300 nightmare! I took my car here to be repaired. it would shimmy in the steering column when I braked and the power steering didn’t always work. They said they replaced tie rods, control arms……… I picked up my vehicle and it was exactly the same as when I dropped it off. I had to take it to another mechanic.Services: Auto engine diagnostic
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November 2022 by Gary E.
wifes car developed an oil leak, couldn't get into a shop here for weeks, so started calling shops in Canon City. First three either did not answer or were not taking calls, had to leave a mesage. Chris at Royal Gorge Auto answered his phone and ask for the car to be brought in the next morning. An oil leak can be anything so I was expecting the worst, but got a message that my problem was a loose oil filter. Had them do an oil change and went home with a total bill of less than $60. You can bet, this will be my first and only call next time one of my autos needs attention. Gary E
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October 2022 by Mike Slee
I just went to Royal Gorge Auto Care & Towing for the first time to get a wheel alignment. They completed the job in less time that they said it would take and did a great job for a great price, (about $85 less than what Big O quoted)! Everyone I spoke with was very friendly and professional! Driving home, my car's suspension and steering felt like brand new! Thanks to all of the great crew there, I highly recommend their shop and will definitely be a repeat customer! My review only shows 5 stars, it should definitely be 10!Service: Wheel alignment
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October 2022 by Amy Parks
They were fair and efficient when fixing my car. It ended up costing half of what I was quoted. I would highly recommend this place to anyone.Service: General repairs & maintenance
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August 2022 by Elizabeth Roberts
Needed a tow due to a transmission issue and Justin was able to help us get the truck in drive and followed us back to the house with no charge. Thank you so much for your help! Highly recommend!!
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August 2022 by Christine Portice
Cory and the crew at RG autocare always take great care of us. They're honest and the pricing is very reasonable. They always go above and beyond for us.
