-
January 2024 by Mike Atwood
New ownership are amazing and staff truly are genuinely helpful!! So Sorry to hear of the water main break today.... I hope you recoverquickly! God Bless ✝️
-
December 2023 by Christian Schatz
Very helpful staff lots of things you can't find anywhere else.
-
October 2023 by Vonnie Robinson
Nice employees. Pricey.
-
September 2023 by Daniel Lamb
This is one of my favorite places to shop. Although it is a little bit on the expensive side it is well worth it. It reminds me of the way things should be. There are no self-service checkouts only a smiling face to greet you. While looking throughout the store there is a customer service associate who actually knows something about the department their in so questions are answered with confidence. Also more importantly the entire store is well maintained and seems to have just about everything. I can think of only a handful of times that I was not able to find what I was looking for but at the same time no other hardware store in the area had them either.Definitely a pleasure having a store like this in the community.
-
August 2023 by Jerry K
Walked in the other day, not one word from anyone. Not a Hi or anything, good thing I knew where to go and get what I needed. Don't get me started on the Cashier. Maybe I'll give Ace a try next time.And from some reviews, River needs to be FIRED.
-
June 2023 by James Adams
I like this shop and virtually all employees have been really helpful. I want to support local business but I’m not sure this shop wants my money. Last year I tried to order an item, River took the order. Two weeks later I called to see if item was on the way. River said he did not recall my order (done in person) and I must of talked to someone else. Sorry your parents named you River because that’s not a name I would confuse as to who was suppose to order the item for me. Placed order with River again and of course never heard back. Item was in stock everywhere I looked. I rented a similar tool from another shop. Fast forward to this year and I still wanted the item so I went in and unfortunately found out that River was still in charge of ordering outdoor equipment. I placed the order but cancelled when I got home because I knew it was of no use. Ordered the tool from Tractor Supply and had it 4 days later. It’s not the death of small business, it’s suicide.
-
June 2023 by John Stewart
Took in my chainsaw for diagnosis, after a week, finally got a call. Marcus told me what was wrong and I told him to go ahead and fix it. He said it should have been done that day. Week later, went in to find out what the stats was on my saw, had a note saying waiting for approval. So I grab my chainsaw and left. took it to another shop and they had it fixed within 5 minutes. Ridiculous I had to wait two and half weeks for a 5 minute job.
-
June 2023 by Martha Boone Dalrymple
The staff is knowledgeable and very helpful.
-
May 2023 by Kris Holand
Good sales and friendly staff! Very helpful! Keep up the good work!
-
April 2023 by Kim Schmutzler
Kat and Emma are two of the cashiers who have greeted us. If you enjoy customer service this place is tops. Pleasant and helpful easy to become a loyal customer. Keep up the positive vibes.
-
March 2023 by Rachel Howland
It seems I am quickly reminded why I seldom shop here.Cashier-"the reason is why we are new to having owners and not equiped with chances."Me- "......."I simply asked about website and store price matching. Is that something this location can do?To everyone curious.... NO.I learned a lot today about management and owners needing to sort things out. Too much info!2stars....I bought what I came for.
-
March 2023 by Geoff West
Friendly staff ready to help and get you what you need even if it means ordering it from the warehouse!
-
March 2023 by Acacia Mikesell
The staff makes you feel very unwanted when you go in and like you're bothering them I shouldn't even have showed up.
-
March 2023 by Kirk Pollard
Nearly all of the staff is new, so not as much experience as there used to be.
-
February 2023 by Cole Humphrey
Great people products and prices. Also they're local.
