Cripple Creek Backcountry Carbondale is a highly regarded business in the Roaring Fork Valley, known for its exceptional service and knowledgeable staff. Customers consistently praise the shop's friendly and professional approach, particularly towards women, creating a welcoming atmosphere. The repair work at the shop is described as "first-rate," with customers riding more confidently than ever after their bikes are serviced. The staff's gear knowledge is considered "elite," and they are praised for their willingness to share information about local terrain and conditions. The boot-fitting experience is especially noteworthy, with customers highlighting the meticulous attention to detail and personalized recommendations provided by the staff. Customers feel that the team goes above and beyond to ensure a perfect fit, taking the time to adjust the boots until the desired comfort and performance are achieved. In addition to the exceptional service, Cripple Creek Backcountry Carbondale also offers a great selection of gear and equipment. Customers have had positive experiences with online orders, praising the fast shipping and stellar packing that protected their purchases from damage. Overall, Cripple Creek Backcountry Carbondale is widely regarded as the best bike repair shop and outdoor gear provider in the Roaring Fork Valley, with a commitment to customer satisfaction that sets it apart from the competition.
Brandon did a great job helping me pick out my first e bike, great experience all around! He was extremely knowledgeable and patient with the boat load of questions I asked
April 2026
We had an excellent experience at Cripple Creek in Carbondale. Mike and Denny helped us choose from their selection of electric bikes and then helped us get set up. I will go back there again.
January 2026
Brandon took a ton of time to help me get into new boots and salvage some bad gear that I picked up at a local reseller. We’re going to start going to Cripple Creek as a first step from now on. Two great experiences within a week for my wife and I.
