The UPS Store #2213 in Carbondale is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly, professional, and helpful staff, especially Diego, who is known for providing exceptional service, patience, and understanding during challenging times. The store is praised for its efficiency, flexibility, and willingness to go above and beyond, such as assisting with printing labels, packaging sentimental items, and handling international documents. Despite being busy at times, the staff, particularly the owner, makes an effort to personally assist customers, sometimes offering courtesy services like tape. Conveniently located in Orchard Plaza next to City Market and Movieland on Highway 82, the store is highly recommended for reliable and compassionate service.
Diego and the entire team at the Carbondale UPS store are THE BEST! They are always helpful, positive and efficiently do their job. I don’t even consider going to FedEx when k need to ship something and quite honestly I would rather pay a few more bucks and go here over USPS. Thanks for all you do!
October 2026
Why would you ever go anywhere else?! Diego is the absolute best and most helpful and patient customer service person anywhere. He is happy to talk through all the options and never gets annoyed. He’s always pleasant and helpful.
October 2026
Amazing and the BEST UPS store! The staff is super helpful and kind. I have used this place many times and always consistent and amazing service. Thank you!!!!
