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December 2023 by JCL Drywall
Our driver is absolutely amazing, he is not only friendly but also professional.We love our driver!!
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October 2023 by Levi Borst
Fair value, excellent communication, timely pickup, and the driver/operators are awesome. Nothing more you could ask for,
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August 2023 by Anna Slowi
I cancelled service 5 months ago. WM stopped service, but WM never picked up the dumpster - has left it "on-site" for more than 5 months. They do not respond to "chat". I cancelled by talking to Customer Service reps (3 times!) and sent a letter of cancellation to WM (which they DID acknowlede receiving). My advice: NEVER-EVER deal with this company!Service: Trash removal & disposal
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August 2023 by John Schneider
Great service, but [providing bear proof containers would be a big benefit to the community.
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August 2023 by Baer D
Complete wastes of life here.
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July 2023 by Margaret Livingston
It is onerous to get through to customer service. There were problems on our account related to a serious error in billing related to a vacation hold. I spent hours waiting on hold, only to finally get through, and then still not have the problem fixed. We actually cancelled our service because of this. Finally, after four separate phone waits, I found someone who fixed the billing. Although 5 days after the phone call it still wasn't fixed on my online account. You lost a loyal and good customer.Service: Trash removal & disposal
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July 2023 by Peter Mullett
Your driver hit my fence I told you about it and you e done nothing about it.
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July 2023 by Glen Vegas
2022: terrible pick up time. no integrity to scheduled pick up times. this week the truck came unannounced the next day. terrible communication from the company.2023: its gotten better. more consistent and reliable pickup times, but still can be iffy. sometimes 4-6 hours different that the prior week. Also trucks tend to come in the afternoon even tho the website says to put out containers by 6am. because of bears in the area its important to improve these 2 things.
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July 2023 by Michael Klein
Garbage for the most part ok, although very early and need to set alarm on tues. To get garbage out of the house… if there is one extre box even a pizza box they leave in the street.Service: Trash removal & disposal
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March 2023 by Shane Collins
WM has consistently failed to pick up trash during winter months. I asked them to discontinue which they said they would, and they kept charging me. I will never use their service again if they don’t make this right.Service: Dumpster rental
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January 2023 by David Rummel
Waste Management promised a year discount but charged the full amount instead. They insisted on having the bins out at 6 am but didn't pick up till 5 pm. When you call customer service you are put on terminal hold. Awful experience.Service: Trash removal & disposal
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January 2022 by Levi Birt
Great people, awesome service, excellent managment, I would highly recommend!
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January 2022 by Brent Prokaski
Charged a $11.50 late fee for....$11 past due ( all other fees paid) Rep on the phone told me they would remove the charge and didn’t. Then I get a $56 bill for reinstatement for not paying the $11late fee (that they told me were going to take off) if you don’t want my business, just flat out tell me. There are 3 other providers that would love to have my business
