AutoZone on S Wilcox St in Castle Rock, CO, is known for its helpful staff and excellent customer service. Customers appreciate the knowledgeable and friendly employees, such as Alyssa, Carter, and Nick, who provide thorough assistance with car issues, including pulling codes and recommending nearby shops. The store offers a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers from out of town and locals alike find the staff to be incredibly helpful, professional, and kind. Many reviews highlight the staff's willingness to go above and beyond, making AutoZone a trusted destination for auto parts and advice.
Had a faulty alternator that needed replaced. Christian was extremely helpful and attentive and even stored my instrument in the store to keep it out of the cold while my husband worked on the car. Very grateful!
December 2024
Was in from out of town, got snow, bought windshield whiper. Excellent customer service from the two men that were there the evening of 11/5
November 2024
Didn't have what I needed bit gave me suggestions where I could.