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January 2024 by Eddie Theran
Great staff and products great service
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January 2024 by Bill E
Always helpful group....wish there was not so much turn over with employees....usually stocked well and willing to answer questions or find the answer....
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January 2024 by Shane Reynolds
I buy lots of parts here. Have not had many issues.
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January 2024 by cody mitchell
I ordered a part and when I got home it was the wrong one. So I asked if they had another option. I was told then that they couldn't find my engine in the system. Well how did you order it in the first place if it's not in the system. Can't tell me 2010 f 150 with 4.6 is not in the system.
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January 2024 by Carson Romero
Great customer service.In and out quick with parts for my truck.
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December 2023 by Rick Hollis
Possibly 2 maybe 3 brain cells in this entire store, could be 5 if you go. Don't wast your time unless you have the part number in hand. When I requested a vehichle specific tie rod, he responded with "yes I know we sell tie rods, wait... oh yes we do."
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December 2023 by Beth Meverden
Steve G was very friendly. He went out of his way to help me understand what was wrong with my car. I am grateful for his service.
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November 2023 by Kip N.
A huge thank you to the team in Castle Rock this morning, especially Donny. He took out our battery which was a tough one to get out and replaced with a new one in the cold weather. Great customer service and we're very happy to help! Support this place and team!
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November 2023 by Cyprian M.
The staff is actually pretty helpful; it's the whole corporate policies that have pushed me to find another store. I had them look up a wiper for me, which allegedly was in stock then it actually wasn't. They upsold me a different one ten dollars more, since I was in a hurry I just went with it. Turned out it didn't fit my car. When I came Into return it, it took them 15 minutes to process it and bc they couldn't find my account, had to do a store credit card. Every two minutes the very helpful and polite kid helping me had to get mgr approval. The return process wasted me a ton of time for their mistake. Won't be returning.
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November 2023 by Heather Wiant
I love my local fountain Autozone! The manager is always so helpful and friendly.
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November 2023 by Josh Wiant
Been going here for years. Friendly staff very helpful!
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November 2023 by J Tufariello
I went in a couple times this week and received excellent help from Nick. He checked and changed my battery out of my car for me and even checked my oil.Thank you Nick!
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November 2023 by Jonathan Reed
I have to agree with the fine reviewers here, the customer service is top-notch at the Wilcox AutoZone in Castle Rock! Battery and alternator tested, the perfect match AC Delco battery replaced and installed with great care and a friendly discussion! I know that Fall and Winter will be a very trying time for this type of service but keep it up, and this store will shine above all others. The Technician was a native and CV grad as well!
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October 2023 by Barry Wickenheiser
Staff is knowledgeable and while they didn't know the answer to my question right away they took the time to look up the info so I was able to proceed and get my fix done. They also always seem to have the part I need in stock. Staff is super friendly and fun to interact with.
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October 2023 by cade gladner
Very slow service. Ordered online with the app it said all the parts were in storage it took them over 2 hours to have the order ready. The employees don't care. Take your money somewhere else
