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October 2023 by Jasmine SCR
Visited this store today, and was welcomed to an extremely rude greeting by one of the store employees (black hair with glasses). Instead of saying “welcome we’ll be closing soon in ___minutes” she instead just yelled out across the store as soon as we walked in to say “THE WHOLE MALL CLOSES IN 2 MINUTES”. She was extremely unprofessional and that kind of behavior and lack of customer service will definitely turn away paying customers. I will not be returning to this particular store again.
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August 2023 by tony gomez
If you're a Banana Republic fan, you'll love these prices!You can easily score many items at 50% off or more.Unlike some of the other outlets, it did not feel crowded.
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July 2023 by Colette Harmon
The girl behind the counter wasn't feeling her job today! Out of all the stores we purchased from she was the least pleasant. The store seemed to have either very small or very large sizes in men's clothing for the most part. Unfortunate
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March 2023 by Travel B
Staff was fabulous. Nice clothing selection. Large open for plan with plenty room to move about. Decent prices. Floors in the dressing rooms desperately need cleaned!!
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March 2023 by Jonathan Eckley
There was an extremely helpful and friendly employee named Drake that went above and beyond!
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December 2022 by Jennifer Shinn
I really like the clothes, but the employees are rude. Also, they are not open when posted and one time they literally kicked us out and hour before closing saying it was staff shortage. Maybe they need to pay them more?
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November 2022 by Bryan Moats
The clothes were good but when I got there they were all out of bananas
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November 2022 by Livia S.
Call before you go. This store will frequently close without notice. Has happened to me several times...
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June 2022 by Happy Bunch
Why is this place always such a disgusting mess? The staff somehow hide in corners and are anything but helpful and the store is always a mess.
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May 2022 by Bee W.
He wanted to look for suit jackets and dress shoes so we came in. Not a ton of stuff but enough. He didn't see a suit jacket he liked and decided against dress shirts for the graduation ceremony. They had a good sale going on and he found a dress belt. Cashier friendly and professional. We would come back to look for his clothing items.
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February 2022 by John Martin
Great selection but not helpful or attentive. I was the only one in the store and there were about 6 employees. Wasn’t greeted when I entered, offered any assistance and when I left no good byes like most stores …hmm I’ll shop elsewhere
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December 2021 by Jessica M
Don’t try to work here. I went to three interviews and then heard nothing. Things like that are very telling.
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September 2021 by Emily Tardiff
Love the customer service, I am always able to use the fitting room
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July 2021 by Carly Gallegos
Run down store. No clothes.
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May 2021 by Flip F.
I have experienced one of the most friendliest & positive energy persons at the Castle Rock location. The gentleman had like a curly blonde Afro, I never got his name. Anyways I came in to return an online order that was suppose to be cancelled by a rep over the phone. He let me know this was an easy fix back to my credit card. All this took about less than 3-5 mins. I was about to leave and he asked can I help you with anything else today.....Actually I've been looking for white shorts. He lead me to a rack in the back that had some Aiden linen shorts that he said were not white but like an off white or bone white. I found them in a Khaki color too...they actually had usual middle sizes like 35. (Perfect fit!!!). I came in to return something and left purchasing 2 pair of linen shorts, that are THE MOST COMFORTABLE shorts ever. His attitude & vide is the main reason I ended up buying them and I don't regret it. Thank you so much for being great energy at the Banana Republic in Castle Rock!!!