-
November 2023 by David Walker
My son bought a Hummer H3 from this location and it ran great for a couple months until there was really just driver error. We couldn't figure out what happened until I called the owner and he told me to take it to their shop. My son was worried that it would cost 5000 dollars due to a blown head gasket but it wasn't that at all. Firestone was wrong. The oil was too full. My son got off easy on this one with a small fee. Dan you bailed us out. Thanks! And your mechanics too. Thanks!
-
October 2023 by Bravo Fox
Great car dealerships people with a good hospitality. I just purchased this Yukon from this car dealership place and they gave me a great good deal for it. I am very greatly satisfied for what they have done for me. Good dealership! ? ?
-
October 2023 by TJ Stuckey
After spending and hour in line at the emissions testing office only needing a VIN verification, I was sent away. Went to Berkenkotter and was done in 5 mins! Great guy that helped us. We appreciate it!
-
August 2023 by Al Porter
Called to ask details about a vehicle (very simple details like whether it was a V6 or V8) and I got told very rudely that I would have to come in and they refused to answer any questions. Was also told they didn’t know what type of engine it had which is incredibly odd for a car dealership. Overall 0 customer service compared to every other dealer I’ve worked with. Spoke to 2 people on the phone and each was very rude.
-
August 2023 by McKayla Dill
My car was totaled between Christmas and new years and I loved it so much I wanted to replace it with the same exact car. Through a few website searches I found one and Berkenkotter. I went down to look in January at it and fell in love. I was deciding between this car that I could pay in full or a new car and get on a payment so I left it to sleep on the decision. A week later the car was still there so I set up to test drive it. I had a wonderful test drive that made me decide I wanted the car. We went through steps for the purchase and left in my new vehicle. 2 days into owning it every single maintenance light came on. I took it in and it needed a master break cylinder. The sunroof is also broken and rattles while driving. Also, a bracket on the bumper broke after one drive. In April they sent me my title and paperwork needed to register this car with the state. I went to register and was turned away at the dmv because the title didn't match up with the sale. The title was from a CarMax in California. I took the title back to castle rock and they assured me they would fix it. Through the next couple months I called periodically to check in they assured me it would be very soon. I finally got the correct title July 24th. 7 months. So between the broken car I was sold to the title fiasco. I don't recommend. Extra star for the hot sauce
-
July 2023 by Jason Tip
What a great experience. I've been all over the US and I purchased cars all over and this has been by far the best experience ever. They made it easy they made it comfortable they were welcoming they were not pushy they have nice Vehicles they're willing to accommodate any credit situation. Thank you again guys
-
June 2023 by Quinn Arellano
Excellent experience! Wade was amazing. He worked his tail off to get me a deal! He was friendly, knowledgeable and attentive. He took me home from the dealership in Castle Rock one time, and picked me up another. Excellent service. This was the best experience I've ever had purchasing a car. Thank you very much!
-
June 2023 by Jennifer Burns
Great experience! BJ was super helpful and patient with us while finding the perfect truck! Thank you for the professionalism and friendliness while helping us! We love our truck and when it comes time to purchase again, we will gladly make the 2 hour trip to continue working with a reliable and trustworthy company!
-
June 2023 by Kyle Heinz
The guys here were fantastic! Came looking for a pit bike and the hospitality was unmatched. That and a great price on the bike made this place an easy choice!! Highly recommended! Also, promised them a wheelie photo so here it is! Will definitely be a lifetime customer!
-
June 2023 by P D
A five star buying experience at Berkenkotter Motors. Friendly, knowledgeable folks with a diverse selection of high quality used vehicles from which to choose keeps me coming back! Thank you!
-
June 2023 by Aaron Celaya
Called to ask if they do VIN verifications and was hung up on by the sales person without any type of answer whatsoever. I was also interested in a car they had advertised online. I will absolutely be taking my business elsewhere. Extreme unprofessionalism.
-
May 2023 by Clinton R.
I totaled my vehicle and was completely upside down in my loan, I'd been renting a vehicle for weeks and was going upside down there too.. I went thru 20 different dealerships trying to find financing but with low credit and and an active open auto loan.. things seemed next to impossible. I had tapped out and had given up when Marco called here at BERKENKOTTER's Castle Rock location. He and his team pulled everything together for me, found great financing, warranty coverage AND the vehicle that I needed. Its been a great experience and recommend these guys and there service for all your auto needs. With 4 different locations... I'am confident they can fulfill all your needs as well!!
-
May 2023 by Karol Holcomb
I found a camper that I was looking for at Berkenkotter motors and ended up getting a great deal on it plus special attention to detail on some of the things I asked about to make sure everything was operating properly. They worked hard to get my new camper all systems go. Everyone was so helpful and left me leaving with hot sauce, a baseball cap and all my paperwork necessary to get my title which was a breeze. They made sure the camper was hooked up securely to my car, that the lights work properly for safety and sent me on my way. I would definitely go back if I needed a vehicle or a camper.
-
May 2023 by oldtown trucker
This is the forth item purchased from here every time it was fast and painlessMy last fifth wheel needed a new roof they traded it out for a toy hauler couldn’t be happier will definitely keep recommending them and will go back for future purchases
-
April 2023 by Lori Gonzalez
I purchased a car from them and they were super friendly! The car had one small issue which they promptly fixed and delivered my car back to me ! Good people!