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February 2024 by Vanna González
Pool was freezing and the jacuzzi was burning hot I could barely put my feet in without being burnt. Breakfast wasn’t Bad great options. Service and employees at check-in were decent, No complaints there. But at checkout, I am a single mom with two young ones, and we were running a bit behind schedule and as we were clearing out, I left a couple things on the nightstand, as it is still my fault because it should’ve been something I had grabbed I realized 20 minutes later, but we had already been on the road and I called the front desk so they would be able to grab it for me When they clean the room and I would just come and grab it after I was done doing what I was doing and the Lady told me she would check with them and I think I called back two hours later and all of a sudden it wasn’t in the room they claimed there was nothing left behind but I know I specifically put it there and just forgot to grab it. I even tore apart my entire car dumped out all bags looking for it thinking maybe I did grab it and just spaced it out or my kids grabbed it but no it was not there and I hate to put that on somebody but I know where I left it and it’s a shame that it couldn’t be returned. They seen it as being valuable and stole it. I mean, of course I can always just go buy another one, but I shouldn’t have to… We’ve left things in rooms before obviously nothing extreme and always have gotten it back with little ones I’m always bound to leave something.Rooms: Decent, a little smaller than most rooms I get with the same set up, but not bad for me and my little onesNearby activities: Right across the street from the outlet mallFood & drinks: They had a small little area where you could buy drinks and snacks, if need be.
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February 2024 by Rafael Flores
The receptionist is a racist, she only saw that we were not people like her, she left us talking and did not want to give us a solution for a reservation
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February 2024 by Lisa Seefeldt
Beds are
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February 2024 by Bernadette Pumroy
Very friendly staff and extremely clean.And the breakfast was very good.Nearby activities: Easy access to a variety of activitiesWalkability: Right next to restaurants and storesFood & drinks: Very easy walking distance and the hotel also has accommodations
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February 2024 by Destiny Ruden
Terrible terrible experience. Will never come back. Staff is very rude. Apparently the whole hotel is sold out and they have me a room with a Broken fridge and they told me that I had to wait for their maintenance man instead of finding me a new room after I paid almost $900 to stay. Lol what a joke of a hotel.
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January 2024 by Foodie F.
Clean hotel but the hardest most uncomfortable beds we have ever slept in. It's a shame.
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November 2023 by Bill Westervelt
I didn’t get a chance to try the breakfast but this hotel checked a lot of boxes for me. First - it was quiet and by that I mean silent. Beds were nothing great but room HVAC worked fine and the in room coffee was great. Given the location, quietness, and reasonable price, 5 star.
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November 2023 by Heike Dodge
Really nice breakfast, clean rooms, quirky, noisy lights but literally the only thing I can complain about. Highly recommend.
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November 2023 by Brandon C.
Wont allow you to have a beer in a common area but smoking weed is fine even though others are affected.
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October 2023 by Christopher Gidman
To be fair, most of the front desk staff are fairly worthless. They don't even lift their eyes to say hello or acknowledge you. BUT, Drew and Bette set the bar high and have been really great reps for this company. I would also mention the cleaning crew are all excellent. Lolita especially has been a true and hard work ethic for this facility during my two-week stay.
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October 2023 by Jo L.
We have been on the road for 10 days. 10 days of motels! This was by far the best one. Hot tub was working and was a great soak. Also dog friendly!
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September 2023 by SouTex Traveler
Convenient to IH-25 (but still quiet) and restaurants.Good beds, shower, towels, AC … Keurig in the room. Not five-star, but it’s not a resort, it’s a comfy stop.
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September 2023 by Cletus Bianchi
Convenient to IH-25 (but still quiet) and restaurants.Good beds, shower, towels, AC … Keurig in the room. Not five-star, but it’s not a resort, it’s a comfy stop.
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September 2023 by Kristen F.
We stayed here as part of a block reservation for our daughter's wedding close by at "The Oaks". We have a medical issue that makes it very difficult to travel and we were concerned that the wait to check in would become problematic. Fortunately, Courtney at the front desk couldn't have been more helpful. She understood the issue and arranged with housekeeping to get us checked in asap. We're very aware that this can be a difficult situation for a hotel, but the staff was very responsive and very kind. We really appreciate the above and beyond from everyone at this hotel, including Courtney and housekeeping, thank you!
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July 2023 by Carrie LaRue
Our room was wonderful. Our only concern was at breakfast. The mobility challenged person in our party struggled with the verbal low chairs in the breakfast room.
