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November 2023 by Aleclandingham
The quality control on this brand is going downhill rapidly. The customer service is even worse, they are marking up 300-400% compared to other brands having a fraction of the wholesale-MSRP markups. Whether it’s getting wet in a “goretex” parka or having brand new clothing items already torn on arrival, I suggest you look elsewhere. If you are just buying clothes for the city, and don’t do any actual outdoor activities they might be fine.
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November 2023 by Marc Patoile
The manager at this location is knowledgeable and very helpful. We love this store.
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August 2023 by Mike Parisi
Everything was 60% off great selection
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July 2023 by 92justice
A great store with experienced employee’s. That are willing to help customers with questions about anything in the outdoors. I have no idea why the person below me didnt do research for all the gloves, for they have a temperature thresholds labeled on the packages so there could be a huge variation in what the gloves coupd withstand. And any experienced outdoorsman/ outdoorswoman knows to plan and prepare for the worst that includes gear and weather. If its a true store i hope their daughter is ok. But besides that great store i just wish they had more tock and ice gear.
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July 2023 by nina ovadia
My daughter bought their hiking gloves and suffered 2nd and 3rd degree frost bite burns.She was in the ICU burn center having blisters and dead skin removed from her hands. She is going through terrible pain, and a long recovery.Being an experienced mountaineer, my daughter never expected such an outcome. I caution everyone to be careful with these products. The gloves came in a package with a picture of a snow covered mountain. There was no disclaimer regarding sub zero temperatures. Despite the fact that my daughter was caught in a sudden blizzard, one would assume that your hiking equipment would protect you.Black diamond did not take accountability.Their staff are not trained to alert the buyer of these dangers or that their gloves are not protective. Frost bite is dangerous and deadly. If you get to keepYour digits, expect long term inflammation and nerve damage. Companies that sell hiking gear should carry the responsibility to educate the consumer. I suggested to them this idea. Pay attention to their stores and see if there will be any changes.
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July 2023 by Jay Cee
Great equipment at great summer sale prices.
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May 2023 by Rory Teehan
I bought some new equipment at a great price. The gentleman there was awesome. Had to return something for a different size and the people that helped with that were great as well. Def coming back for any BDE I need in the future.
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April 2023 by Ahmad Malik
Awesome selection for outlet mountaineering/climbing gear!
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December 2022 by Anastasiia Ursova
Wow, great products, and such an attentive and friendly stuff!! Will definitely come back for more clothes for outdoors.
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December 2022 by Daniel J Ulibarri
Jason and Chuck were incredible! They were so helpful and encouraging and were just all around incredible people!
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December 2022 by Eric march
Came over here after going into ARC'TERYX and being in sticker shock along with poor service BD SURPRISED ME WITH AWSOME SERVICE AND GREAT PRICES! Will definitely be back!only wish there was more items in stock.
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December 2022 by Tim Taylor
I've always heard great things about BD gear and Jessie helped me out with a pair of Recon Pants. Love the pants and appreciate the solid customer service. Two thumbs up!
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December 2021 by Raymond Palma
Awesome gear and service, bring your wallet is a little pricey.
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December 2021 by David Meyer
Nice gear but very pricey.
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December 2021 by wanda sims
Spread out, hard to walk it. Shops I would not shop. Wierd
