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November 2025 by Christian Backes
Great experience start to finish, I recently went in to Canvas to start a new business account, I met with Austin who is super friendly and understanding of what is needed. Super simple set up process and very easy to navigate web/mobile versions of their app once the account is going!
Austin also helped me set up another account, and again, very on top of it and made the process super simple.
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September 2025 by Jesse Vogel
This location and others have been going out of their way to provide great service to me and Luna for years now. This location has been kind and attentive to my, my businesses and churches individual banking needs. They have made me feel valued.
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August 2025 by Cassie Luna
My spouse and I have had great experiences at this branch! We were going in person fairly regular for our transactions and have always received fast, friendly, and efficient service. My only complaint is that the drive up ATMs were out of service for a while (and one removed), and the one that’s left often has trouble with cash deposits. Other than that, we’ve loved being part of Canvas and we are sad that it’s this one is no longer our branch now that we’ve moved out of CR!
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May 2025 by Paul Thalos
Excellent partnerships. Austin is a great at customer partnerships!
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April 2025 by George Hager
Both the manager and teller were unapologetically nasty. Both seemed inconvenienced by my very presence and it went downhill from there. These five star reviews look very suspicious by the way
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November 2024 by wouldn't you like to know
Horrible security. Got my bank info stolen twice in less than two weeks between. Folks on the phone easily give out info of other clients on accident.
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October 2024 by jaelyn hendricks
horrible customer service, horrible training, could care less about customers just wants money. save your self and keep your MONEY AWAY FROM THIS BANK!!!
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October 2023 by Walter Singleton
I’ve conducted several types of transactions at the branch and each time I have found the service to be professional, and helpful. Not everyone will be satisfied with your service, you can’t please everyone, you just have to try!
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September 2023 by Steve
They have lost my trust with my money. I just want to get my money out and somewhere else at this point.
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September 2022 by Brett Boitano
The service at THIS BRANCH is terrible. It is always a debate on weather or not they can assist or help a customer. Today Bailey, David, Brittany & Charlotte were all sitting around the high top eating and having personal convo when I walked in for assistance with my account. It took 2-3 minutes of all of them debating back and forth for them to then decide ok yea we can help. Then I walk into the office with David and give him my feedback that this branch is always difficult to work with and seems like customer service is lacking for his reply “that’s not true” and extremely combative, when I asked for names to file a complaint I was faced with attitude. I absolutely will be closing all of my accounts both personal and business. You all wouldn’t have a job if it weren’t for your customers, maybe one day this lesson will be learned and you will understand how customer service and retail works. I just wanted to add another account and give you all more business only for you to have lost it all!
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August 2022 by Justin Tidwell
i can’t say enough about both the castle rock locations. they were so kind and went above and beyond.
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October 2021 by Maegan Martin-Orr
I am not sure what possessed the minds of these owners and branch workers to do an event next to a school on a Monday and force all of the younger kids families through a carpool line unexpectedly and have workers working event parking in the morning with parents who drop their kids off every day with the “It’s not my problem what you do with your 5 year old it’s our event” kind of attitude.
Thank you kindly now I see the mission of the company and I will never go to this bank I’ll never let my friends or family try this bank if this is the people you hire to represent your business and you take over a school parking area for your benefits. No thanks.
Bad bank!!!!!
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January 2020 by Jennifer Tozier
Great experience! Fantastic staff, very courteous, kind and efficient! I had to move way down to Southern Co and I'm keeping my accounts with them!
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December 2019 by Guy Adato
Great service, fast responses.
Branch manager and the other employees were perfect in any aspect.
Highly recommended
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December 2019 by As You Wish Services, LLC.
Exceptional service and friendly to boot! Thankful for the new location!
