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April 2023 by hayden hull
Worst ran business practice in Castle Rock. They stopped my critical asthma meds to force me to do unnecessary blood work for vitamin D and cholesterol. Look up their lawsuit they settled with OIG in 2020. They told me a sleep study test was $150 and I got billed a thousand dollars. Very prideful and crooked. I cannot express my disappointment enough. They do not care about your health at all.
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April 2023 by Celene Swiftshadow
Ridiculous "doctor office" unprofessional. Does not discuss what is covered and what isn't, will just test you regardless of stating you ONLY want tests that insurance will cover. Will continously bill you for missing appointments you did not miss, then bill your insurance again for your annual. Cannot access anything online. Must call. Will try to force you on pills you specifically say you do not want 0/10.
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January 2023 by James Epperson
This practice has decent staff, they are nice. However, like some other reviewers have said, they don't take good notes or listen. You will have to tell them most things multiple times. They will "nickel and dime" you at every chance, never telling you when they are using some unproven procedure that insurance won't cover. You'll find out when your insurance denies the claim! Not very transparent. Nice staffing is great, but I'd rather have upfront information and not the surprises. 1 out of 10, would not recommend.
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January 2023 by Christie Epperly
I have been going to Dr. Kasunic for several years now. He is understanding, compassionate, straight forward honest and very knowledgeable. He has treated a wide range of problems and has always handled them wonderfully. His schedule runs very on time, I'm never in a room for long. I would highly recommend him. The nursing team I have been disappointed with their level of care and compassion but he makes up for it.
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December 2022 by Evie McCurley
I have been a patient at CRFP since I was about 8 years old and was always happy with my experience. However, today was completely different. I went in for a walk in because I couldn’t get anyone to answer the phone to make an appointment and I missed the sign on the door that said to call from your car if you’re sick. The lady with black hair at the front desk was so rude to me about it that she made me cry. She yelled at me and made me feel d*** in front of the other patients in the waiting room. I will not be back to CRFP until they have a different person up front.
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November 2022 by jls
i have been coming to CR family phys for over 2 years now and I just want to say that they go above and beyond! It has that downhome family feeling that I was looking for. I was very sick about a year ago and received amazing care from Dr. Kasunic and Dr. Boekes. In the last few weeks I was scheduled with their PA, LIndsay and she was very kind and a great listener. I had seen Lauren before as well and liked her and now I can honestly say, I don't mind who I see there. Oh and all of the gals at the front and back office are so sweet and funny too! I recommed this office if yo are looking for a new doctor.
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November 2022 by Margie B (MB)
Outstanding primary care office. My daughters have all received excellent care from the team there. Very thorough and especially helpful with teen mental health issues.
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November 2022 by Kristen Dimig
This is a gem of a family practice. My family and I have seen each provider and they all genuinely care about the overall health and well-being of their patients and take managing chronic and acute medical conditions very seriously. I feel well cared for and extremely welcome at this practice.
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November 2022 by debra lawrence
They will make up back bills, when you pay Every time my co pay ,then you come in and they say you have a back bill you pay it even though you're trying to figure out where you didn't pay, the next time you come in they tell you that you have a back bill again so I refused to pay that so I go in today pay for my procedure then the doctors wife pull's me in a office to try to bully me into paying that when I still refused she cancelled my procedure and refunded my money ,I'd be careful they must really be desperate to be doing stuff like this so I would advise anyone who is looking for a primary care don't use this practice.oh this all was over 35 dollar
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October 2022 by Stacey B.
My daughter was seen and treated for am injury she sustained at school. This office was prompt and professional. They took great care of my child. Highly recommend.
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October 2022 by David Manthey
Dr. Kasunic and his team are fantastic, and take a whole-health approach to their practice. Easy to get scripts reordered, lab results (and they have a lab in their practice too), follow up phone conversations, etc.
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August 2022 by Chris Tostenson
I initially liked the small town feel and laid back vibe of this practice. But after a few visits I came to understand why they have a low rating. Poor note taking, so I had to repeat things and remind the doctor of what we had previously discussed. Additionally they want an appointment for every follow up and every little thing. Most practices I have experienced have conversations with you over the phone, not here. You want test results, make an appoint. You want a prescription filled, make an appointment, ridiculous. Made me feel taken advantage of, like they just wanted to collect on the cost of a visit.
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August 2022 by Tony Ramone
I've been going to CRFP for over 20yrs & have nothing but GREAT things to say! Front desk folks are so nice, interactive & caring beyond belief! Tiffany is the BEST!!
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April 2022 by Peter Galle
The perfect blend of experience and no nonsense care from a Doctor that’s actually older than me. The lollipops really are the best.
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March 2022 by Brett Mecham
Dr. Kasunic is seriously the BEST doctor that I've seen in my entire life! He listens, cares and recommends treatment that is actually relevant and needed! He truly sees the patient as a human, and not just another number. He's extremely thorough... which some may see as "unnecessary" however, I'd rather error on the side of caution when I'm dealing with my LIFE!! I'm so happy to have found this gem of a doctors office!
