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February 2024 by T K.
I went to the Outlet Mall location around 2:30 on a Saturday afternoon. There were 5 employees behind the counter. 2 were off in the corner, only interested in whatever conversation they were having with each other. 2 were at the counter and 1 was making a fresh batch of rolls and was friendly. The side counters where people sit and eat hasn't been cleaned in some time and the floors were sticky, there were no other customers. The cinnamon roll was skimpy on icing and upon showing it to the cashier she refused to touch it up but suggested I could purchase an extra icing cup. I asked if she could scan my rewards information and was told I have to do it after the purchase using the sales receipt. The receipt number didn't work and I was told that happens sometimes. She printed out a duplicate receipt but it didn't work either. The Park Meadows location has much better service.
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January 2024 by Elizabeth Bollig
Extremely rude
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December 2023 by Luke DeFreitas
Awesome place to get pretzels!
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December 2023 by Adam
No cinnamon rolls at 5pm on a Saturday night.
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November 2023 by Tai Alexander
Only one Cinnabon at 7:00 PM on a Friday night. Definitely a big “bruh moment” they had a whole dozen and then some sitting on top of the oven. Staff seemed a lil confused as to why they couldn’t sell them either. The cold Cinnabon was still good though. I don’t know the procedure but if you’re open till 8 I’d figure you’d still have stock or the means to cook some up until 7:45-7:50. Rare Cinnabon L.
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September 2023 by Chris Harper
The Auntie Anne’s pretzels are probably good when they’re fresh, but you’ll never know because they never are. And the lemonade is pretty weak. It’s a waste of money. Resist the urge.
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June 2023 by Barbie O'Reilly
Cinnabon was delicious very moist a lot of frosting and was great heated up, I took a box of them home but as for the pretzels they were hard I usually like Aunt Annie's pretzels but these I got a plain one with no salt with the honey mustard dip and it was just so hard that I couldn't even finish it
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March 2023 by Eddie Rocketship
Wonderful staff! Friendly, attentive, and fast service. My kiddos love the treats here.
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February 2023 by Dennis Caparas
My favorite Cinnamon Bakery. Always fresh and Hot
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January 2023 by Leah Degen
best experience, always fast and clean. michael is fantastic and always has a smile on his face and gives me the best customer service i can ask for.
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January 2023 by Kylie Collins
Micheal was just great! 10/10 service! Perfect cinnamon roll and so kind. I only go in for Micheal and Jacob.
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December 2022 by Manute B.
cheese sauce is 2 $ but is served cold, what the hell. adding more words so i can post this review
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December 2022 by Tazzy A
I've been to multiple locations for Cinnabon. I am a resident of Castle Rock and visit this location numerous times a month. I have always had a friendly and pleasant experience here. Employees are knowledgeable, quick and do everything with a smile.No matter what time of day I visit, there is always fresh rolls, treats, pretzels, drinks available.I appreciate the professionalism on all levels.Especially the awesome attitudes.Thank you!...I always research food, clothing, etc reviews prior to purchasing/visiting places and purchasing items.VERY rarely do I leave a review based on one experience/visit.This review is based on multiple years of visiting this Castle Rock Cinnabon. Keep up the great work!So many people have been 'fussing' about things these past two years that aren't necessarily the fault of the recipient. I personally feel that it's partially up to us forty years and older generation to do our best to show grace and wisdom and help lift up and restore basic human decency/kindness/experience to our younger generation. They are understandably struggling in these crazy, chaotic and confusing times.Let's work with, not against one another.That said, recently on all of my reviews, I have been giving a heads up about a noodles place here in Castle Rock that is 'biased' and dangerously unethical and unprofessional on so many levels!In my 40 plus years of restaurant experiences....never have I witnessed what occurred recently at mentioned noodles restaurant.This was not a minor, frivolous matter that occurred.
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December 2022 by Benjamin Goldstone
Who doesn't love cinnabon - come on. This one always has fresh rolls ready to go. Want to make the wife happy? Pick up a box
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October 2022 by Musette Steger
I had a free cold brew and was using the app. The woman at the register tried scanning the q code twice and it did not work. But I really did not have to wait for while one staff person was trying to get the code to work another one was fixing my drink.