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November 2023 by Dale Gallegos
Echo Ridge treated me and my dog great for the year we were there. The leasing staff, leasing management and the maintenance guys were always friendly, professional, accommodating and top notch in my opinion. Maintenance requests were always handled promptly and they did a great job. The grounds were always kept nice and safe for such a large complex. During the winter months they were out early to make sure sidewalks and parking areas were cleared of snow and ice. The only reason I left was because life took me in a different direction but if you're looking for a great place in Castle Rock I highly recommend Echo Ridge.
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November 2023 by Robyn Johnson
On Wednesday, November 15th I was able to secure the keys for my new home at 9AM and the movers showed up shortly thereafter. There are a few items left to do on my list, but now that I am able to find my computer these will get taken care of quickly. Obviously I'm still learning the ropes of my home, but seriously thankful I moved the date of occupancy up as I sit here watching the snow come down. Everything was taken care of over the phone as I was previously living in Minnesota, so I am very lucky that everything worked out for the best. Great so far!
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November 2023 by Nichole Simpson
Just found out we now have to pay for parking. No assigned parking. No covered parking. Very limited parking. The parking lots are always snowpack and icy. Why am I paying rent and parking each month? With the pool always under construction. The plumbing in my unit is horrible and was told they couldn’t fix it. Now I’m paying for my one car to park where I pay rent. Highly recommend you find somewhere else to live.
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November 2023 by Billi Knoll
It’s sad that my boyfriend and I drove to view a one br and left a deposit on a apartment!My Partner is a vet and because of a huge past divorce mistake they turned him down for renting that one brAnd it was a issue he NEVER knew of and he has rented other places and never had a issueBeautiful apartment but very rude how they Declined a US VETERAN!We were there days ago and your just now sending me a reviewVery sad was ready to put all moneys on the table and get declined!Sad how people treat the ones that have fought for us!And if the (OWNER) would like to contact me, please do so
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October 2023 by Shannon Falkenstine
I'd like to share my gratitude for the stellar service that this complex has shown to our family in a time of need. They not only provided a beautiful clubhouse for my mother's celebration of life but went above and beyond to help us get it all ready for the day. We can't thank you all enough for your kindness and professionalism. The flowers were also a thoughtful special gift. You all are so wonderful!! Mom always enjoyed living there for the past 13 years, and always spoke so highly of all the staff. We appreciate you so very much! ?
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October 2023 by Adam Tate
This place has truly been a blessing! John in the leasing office was outstanding. I had an issue with the water heater on the weekend and maintenence was there within the hour and fixed the issue! Great team and I'm very happy with my decision to make Echo Ridge my new home!
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September 2023 by John Caldwell
If we could give 10 stars we would! We have been so stressed helping our son find an apartment in Castle Rock. Called Echo Ridge Apartments late this afternoon after seeing competitive rates on their website and they invited us right over to look at available apartments. John was simply awesome! He was very kind and accommodating, he showed us two apartments that are perfect for our son! The search is over.
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September 2023 by Owen Caldwell
Staff here are amazing, this is the first time I ever felt that I needdd to leave a review for an apartment complex and they hustled to get the unit ready for me on short notice. Very professional and nice. 10/10 would recommend!!
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August 2023 by brian mckinley
I’ve had some awful experiences with apartments and I could not speak highly enough for this place. Our apartment building caught on fire from 3 floors above ours and our unit got deemed unsafe because of all the water and smoke damage. John took care of us like we were his family and made sure we were taken care of. The amount of help and care we received after one of the scariest and worst days we had. I cannot thank John and everyone at echo ridge enough with taking care of us for over 2 years.
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August 2023 by Victoria Baxter
Ryenne and Vickie in the office are so sweet and helpful! Move in was pretty easy and we enjoy living here. It's simple and close to everything we need.For being a small space, the gym is pretty good. I think if they replaced some cardio machines with a smith machine it would have everything you needed for a total body workout.People do drive pretty fast in the parking lot, which is scary because it's a tight lot with tons of kiddos running around. Other than that it feels safe and family oriented.
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August 2023 by Rae Scarlett
I can not imagine a place that charges so much being this horrible. My associate now lives here and it is a daily discussion we have about what a disgraceful place it is. From the untouched icy sidewalks in the cold months to the pool not being in good and clean working order in the warm months, my company is appalled. My niece lives at The Pines and said they are the kindest property management group. Stay away from Echo Ridge if you value your safety and finances.
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August 2023 by Mindy K
The pool that they advertise so beautifully, is disgusting, green and shut down for the summer. In July, when pools are a pull for residency, this place is revolting! If this is how they maintain their facility, I’m glad to see clearly prior. Run away!!!
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June 2023 by Mike D
I had a great experience with Vickie and the front office staff. I don't agree with the fact that the company denied my application due to a foreclosure 9 years ago. I had no opportunity to argue the case either
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April 2023 by Angel 01
Pro: zack in the office is very helpful and always helps best he can, a lot of space in apartments ,many places to walk here, maintenance request are for filled in a timely mannercon: dogs on no leash,smoking, limited parking and abandoned carsSidewalks are not leveled for easy handicap accessibility haven’t used gym or pool yet
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March 2023 by Dave Truzinski
Water leaking into apartment. Maintenance came last week, cut a hole in ceiling and put a bucket on top of a ladder to catch water. I think this is a health hazard and needs to be addressed ASAP. This has been unresolved for a week.
