-
February 2024 by Ray Sinicki
Frustrating ask to have something printed and was told it was self-service. Stood there not being able to to get it done and ignored to the point I left. I'm 70 and can't figure out machine and no help.
-
December 2023 by Jacob Peterson
These guys are awesome. Extremely helpful, great attitude, printed out some documents, got the boxes labeled, and was out of there in minutes. Thank you!
-
December 2023 by Andrew Hindle
JJ is awesome!!!! He was so helpful when figuring out how to preserve my old textbook and walked me through every step of the process (while answering all my silly questions)!Thanks, JJ!!Management: Give this guy a raise!!!
-
October 2023 by Colin Casper
Fed Ex has the worst service I have ever experienced in my entire life. I had an emergency where a family member needed a package sent to them asap. I called the number listed for this store to ask a quick question about pricing and last drop off. I ended up going through there automated system for over an hour trying to talk to somebody at the store. Not only did the system not connect me but it flat out told me several times that it could not connect me to a representative at the time and disconnected me. After several phone calls I was finally transferred to a call center in india I believe, the person on the phone gave me the same number to call as the previous and the cycle begin again. I only wanted to find out a last drop off date and what the quickest I could get this package to the destination. What a terrible way to treat customers with no ability to actually talk to a rep at the store in question. After all this I ended up just going to a UPS store nearby that took my call and answered my question within 2 minutes or less. What a waste of my time and a complete and total failure from FedEx. Just go UPS way better and more efficient.
-
August 2023 by Deandra Redsteer
Wow, it’s rare for me to be impressed by a place that does a fantastic job! And this place did an amazing job with helping me get my package exchange. It must’ve been like 2 minutes tops. Thank you for your help FedEx!
-
June 2023 by Cornelius
Nicole made things fast, quick, and easy. Great service
-
June 2023 by B
Nicole made things fast, quick, and easy. Great service
-
March 2023 by Melody S.
Chris went above and beyond with helping my son and me get flyers printed out! Grateful!! Thank you, Chris!
-
March 2023 by keith reid
Accidentally brought in UPS packages, but the staff went well beyond to help me print labels and tape up boxes. Staff 5/5!
-
February 2023 by Susan C.
JJ was super helpful and friendly. Such a contrast between the store and the store I usually go to in Colorado Springs. It would almost be worth the drive!
-
January 2023 by Bee W.
A little expensive to me but he likes it as they pack and ship the packages. He doesn't have to deal with any of that and as the company is the one paying for the shipping, it's easier for him. They weren't busy this time so it was a quick in and out. I browsed their items for sale and saw some business books I'm going to have to check out.
-
December 2022 by Ty Breitman
This is the best FedEx location I’ve been to. This time I was working with a guy named Chris. Super helpful. Very polite and very fast.The only thing I don’t like is how much they charge but that’s a FedEx thing and probably doesn’t have anything to do with the location. $51 for the cheapest and the box weighed less than a couple a few pounds. But it was 20” x 20” x 9”.
-
November 2022 by Logan B.
Good but they don't take usps letters or packages anymore. Kind of a bummer. But it's a fedex store so ...
-
September 2022 by Chris B.
Fantastic service. I worked with Chris (not me! I'm also a Chris!) to ship four packages - 3 I had labels for already which I emailed to him and he printed and one that I had to pack and ship in store. Friendly, personable, and efficient. I'll definitely be coming here for future shipping needs.
-
September 2022 by Austin Brantley
Unforgettably slow service. If you have ever seen the movie “Zootopia”, this place is slower than the DMV. It is like they are told to work as slow as possible. Please retrain everyone in this building so they can move quicker.
