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December 2023 by cpcaf
Awesome staff, only quick lube I trust. Aeden is an outstanding tech. All the staff are professional polite and they don’t take advantage. I recommend these guys to everyone I know.
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December 2023 by Anna Ward
My experience at the Castle Rock Jiffy Lube was extremely positive. The folks working were honest & consultative when there was more work to be done than the oil change I had originally gone in for. Then they worked with me to ensure I was getting the best deal possible. I will be going back.
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December 2023 by tommy hoskins
Aeden and the staff are top notch, I found them to be very knowledgable and thorough within their service, inspection and recommendations. I have other vehicles I’ll need done and will trust them to keep up the good work!
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December 2023 by Christopher Payne
Great customer service.Greeted promptlyEveryone was courteousService was done quicklyThey went over the points they touched as they walked me out.You can’t ask for a better experience getting your oil changed.
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November 2023 by Bart Truchanowicz
Went to get veteran's day free oil change. Didn't realize they were so close. You will still cover some of the oil change. If just the conventional I think mine was about $9.00. They discount the premium ones as well depending on vehicle. Very grateful they do this for us veterans. Amazing staff that shows you oil level is correct and checks other areas to make you aware. Thank you all!
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November 2023 by Tim Blake
There was no wait. Very competent staff. They showed me the actual test on my brake fluid which needed replacement, and then showed me what my brake pads looked like as they were changing the fluid. The brakes were ok for now but would need replacing in the upcoming months and they quoted me an affordable price on that. They also showed me all my fluids they topped off and showed me the fluid caps were secure under the hood. At other quick oil change sites, I always felt rushed with very little communication (unless they were trying to sell me an air filter replacement). Jiffy Lube took the time to make sure my vehicle was in good shape and got me out in a reasonable time and at a very reasonable price. Thank you!
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November 2023 by Curtis H.
I won't go here because of friends having so many issues with them. Why risk it if others have and learned the lesson for you
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September 2023 by Alyssa Johnson
10/10 experience. It was quick and easy, maybe 35 minutes from start to finished. The employee I worked with was very kind and helpful! We will return for future servicesService: Oil change
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September 2023 by Cristian L.
I went in because I had a flat tire. I left, with $1000 less still with a flat tire. No idea what they were charging me for other than all of their little upsells (like windshield wipers that don't even fit your car properly but they still just slap it on and call it good leaving you without a back windshield wiper the first time you use it). Horrible job at listening if you can't even fix the one thing I ask you to. I don't recommend getting work done here go somewhere else where they will listen to you about problems with your car. I'd rate 0 stars if I could the main guy for tires/brakes is a sham. I would be happy and not mind the other things that they did wrong if they fixed THE ONE THING I CAME IN THERE FOR
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September 2023 by Karen Aguon
Jesse and the other team members were professional while being so friendly as well. Everything was explained to me and my oil change was done in a timely manner. I will definitely use them again and recommend them.Service: Oil change
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September 2023 by Ryan Parker
The manager, Josh, and staff did a fine job! The facility needs some cleaning and attention to detail or some mopping and wiping down surfaces. As a bonus, a Keurig coffee machine would be a nice touch. :) I will return!Service: Oil change
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September 2023 by James Carlsen
I just had an oil change a 1000 miles ago. So did not need a full oil change. since I had it done at Jiffy Lube in California, I was in the system for them to top me off with oil having received a check engine oil light illumination which required a top off. Jiffy Lube in Castle Rock topped me off and I am good to go. very grateful I didn't have to pay any extra. thank you.-James.Service: Oil change
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September 2023 by Wayne Holcomb
Nice people! Fast service and great explanation of what services were done. I liked that I was shown the oil dip stick, showing the oil was clean and at the correct level after the servicing. Nice job!! I’ll be back soon!!!!Service: Oil change
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July 2023 by Thomas Chandler
A great experience. I was traveling and had a low oil light come on. They quickly checked my filter and plug, and added the oil I needed. They had me back out on the road quickly. They turned a stressful situation into a quick and easy checkup.
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July 2023 by S W
These guys are really nice and they do a good job. I will never go to Grease Monkey again after comparing the two at least here in Castle Rock. Jiffy Lube is the way to go. They were fast and the waiting room is comfortable. They also show you that they actually changed the oil and that you still have your caps on there haha. One time Grease Monkey did forget to put a cap back on and they don't show you so I didn't find out until later.
