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March 2024 by Kendra Benton
Houda is the absolute best!!! She helped us find my wedding band, she was so helpful! Her and the management got us the best price they could possibly do for us. I 100% say come here over ANY other Kay’s. And ask for Houda!!!!!!!
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February 2024 by CARL JOHNSON
Very pleasant shopping experience. Great prices that fit my budget. An associate named Houda helped me, who was knowledgeable and friendly in our interactions. I know I will return, and I hope to see her there again.
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February 2024 by Kelley VanDyke
Houda was amazing with my daughter who got to pick out a very special present for her 18th birthday! She made her feel special and valued and it was a fantastic experience for all involved. :)
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January 2024 by Chris F
Bee was super knowledgeable and helpful! Thanks for the great service
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December 2023 by Telluride Sun
I bought jewelery from them about two months ago. They had to adjust the size of the bracelet. I bought the set mainly for the bracelet. The left over piece of the bracelet was to be used to make a ring which I paid extra for. I gave them two separate phone numbers and emails to have them contact me when it was ready as I would fly in to pick it up since it’s only my vacation home in Colorado. They called, emailed and texted to assure me that my jewelry was ready to be picked up. When I get there to pick it up, they said they were confused and nothing has been done and not only that but they just realized that the type of bracelet it is can’t even be fixed. No apologies or compensation for the hours and money that they wasted of mine, just told me it was my problem. Calling this sales associate’s behavior unprofessional and unfair is an understatement. Not only that in the meantime, I wore the necklace just once and the hook in the back became loose. So despite it being over $600, the workmanship is extremely poor. Never again! My first and last time with Kay J.
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December 2023 by Lisa Gonzalez-Salmon
The service at Kay was excellent. My fiancé was nervous about price, and we were able to satisfy both of our needs. Claire, our sales associate, had multiple choices including preowned, which I was unaware of. We were able to match the ring, my fiancé got with a jacket that fit perfectly, and the stones all complemented each other.
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December 2023 by Diana Majka
The sales associate Paul was AMAZING!He made me/us feel comfortable with his knowledge. Was very helpful, nice and friendly!! He truly made our experience very pleasant.Thank you Paul !
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December 2023 by Katie G
Had an amazing experience, yet again with, Wayne. He used to be my go to at Chapel Hills and now that he’s here I will follow him there. He has made a lifelong customer out of me, my kids, my family! Thank you so much for making life better one kiss at a time. Lmfao.
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December 2023 by Titouche Nadia
Houda was an amazing sales woman. I was put on a limit and she made sure I got as much as possible with lifetime warranty.
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October 2023 by Shalonda Watson
Houda was an amazing sales woman. I was put on a limit and she made sure I got as much as possible with lifetime warranty. She was amazing.
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October 2023 by Joseph Elliott
Came here to get a watch resized because it’s one of the only places around that doesn’t price gouge you for a 5 min process. Talked to Louis and Steve and they were awesome guys and super friendly. Because of this experience I’ll be back if I end up needing any higher end jewelry.
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October 2023 by Amber Duffey
We're new to the state so my partner and I dropped by yesterday to have my earrings cleaned and to browse for our anniversary. When we got there, Claire welcomed us in and started helping me with my earrings. We discovered that one of the posts were bent (I'm rough on jewelry) and she immediately offered to help fix it. She ended up double checking both earrings and giving me spare backings incase I still had trouble. I have an extensive background in customer service and retail management and couldn't be more appreciative of the level of kindness and care that she showed, not only to myself, but to every other person who came in. The world needs more people like her and she definitely deserves a raise!
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October 2023 by Erestu Sombolinggi
Houda was excellent. Her approach was not intrusive but welcoming and confident. With her knowledge, Houda helped me make my decision to purchase a watch. I am very happy with my purchase and Houda made the experience even better.
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August 2023 by Kavok Ali
Had an amazing experience getting our baby girl’s ears pierced. All three staff members were very kind and helpful. We couldn’t have asked for a better experience.
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August 2023 by Cameron Saikali
Wayne helped me get a beautiful chain and made the whole process easy and enjoyable. When that piece didn’t work out for personal reasons, he did the same thing but even better. Always went out of his way help me get something I loved and something I could afford. If you’re in castle rock and want some gold. Head to Wayne!
