LensCrafters at 6380 Promenade Pkwy 100 prioritizes quality eyecare and helping customers see their best. They offer a variety of premium lens solutions and designer brands like Ray-Ban and Oakley. The business accepts many vision insurance plans, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. Customers praise the friendly and professional staff who go above and beyond to meet their needs. They highlight the helpfulness of specific staff members who are knowledgeable about complex prescriptions and ensure glasses are ordered correctly. Altitude Eye Care, a part of LensCrafters, uses the latest technology and products to provide accurate vision results. Dr. Chad Nicholson was incredible during a customer's glasses and contacts appointment - he was knowledgeable and kind. The customer was also able to qualify for a 50% discount on their new eyeglasses, thanks to the help of Alisa. Customers have also praised the exceptional service provided by Troy, who has gone above and beyond to ensure minor repairs to their glasses were done quickly and efficiently. Furthermore, a customer had a positive experience at LensCrafters after facing issues with the fitting of their glasses at another store. Steven (or Stephen) understood the customer's concerns and made small adjustments until the glasses felt great, demonstrating outstanding customer service.
Angela was just the best to work with. I am so excited to have some prada in my life. I'll be back!
December 2025
My recent visit to LensCrafters was excellent. They keep all records of previous visits, so after selecting frames ordering the glasses was a simple and quick process. Shockingly my glasses arrived the same week and fit perfectly.
December 2025
Angela was wonderfully professional, friendly and very helpful in choosing my three pairs of glasses. Did a great job explaining the warranty and the benefits! What a joy working with Angela to make great choices in a larger purchase. Thank you!
