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February 2025 by Lois K
Knowledgeable staff. Staff all willing to help.
Clean store. Everything you need
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February 2025 by Laura Wright
Launia was amazing. She was helpful, kind and an amazing asset to your company. She needs a raise before someone steals her away lol. This Lowes was in Ft. Smith, Arkansas.
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February 2025 by Kovasier GHunnid
I've spent alot of money at this location and had a very horrible experience not sure how this happened. They have a free air machine outside so last night after I got off from work I stopped here at about 4am to use the machine. When I got done using the machine I was pulled over by the Castle Rock Police Dept because someone "seen me using a flashlight" I was completely embarrassed and I hope whoever it was sees this and knows they were really wrong to assume they needed to call the police on someone just using an air machine.
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January 2025 by Kayla Raupe
The Floor Specialist Brandon is wonderful! So helpful and knowledgeable!! He helped me find exactly what I was looking for! :)
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January 2025 by David Nicholas
The app took me exactly to where the product was
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January 2025 by Laura
Jon in the paint department deserves recognition. He is so pleasant to work with. He has helped us with our painting needs and we truly appreciate him!
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December 2024 by Rob K
One of my go to places for home projects. The staff is Great, especially Michael (Head Cashier) who provided an excellent customer service on numerous occasions!
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December 2024 by Steven Fradin
I went in there today to find plumbing supplies to change a faucet. As usual, I couldn't find anyone to help me. Asked someone in the front to call someone to help me, which they did. No one showed up. Then asked an associate in the neighboring area to page someone to help me, which they did and, again, no one showed up. Finally left and went to Home Depot where I was promptly helped. In the future, I will be traveling an extra 5 minutes to go to Home Depot.
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December 2024 by Mitchell Davis
Don’t shop here! They’re under staffed the the people they do have working are rude and unhelpful. Spent 40 minutes waiting for lumber because they needed two associates to get use the lift. The problem was each time one was available the order would be feeling someone else and neither would stop when the other was available. After almost an hour of waiting I tried to leave a hot a bunch of attitude about how they are now ready to help.
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December 2024 by Lynn Morris
My go appliance store, helpful sales person (Travis) was extremely helpful. Purchased a new washer, dryer. Delivery was fast, quick in and out and hauled away the old ones.
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December 2024 by Candice P
We ordered new doors through Lowe's in May 2024. They were FINALLY installed on November 4th. This is completely unacceptable. The sales person entered the wrong sizes so when the installers came they were unable to install the doors. The delay, while waiting for Lowe's to reorder the doors and then to get back on the schedule, took months. I will NEVER use Lowe's for a home improvement project again. The installers were great but nothing else went well. I was told by Lowe's employees and by the installers that this has been happening more and more. I hope changes are made do that no one else goes through this ordeal.
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November 2024 by Laura Gauerke
Good service in the paint department today. Helpful service & always expert advice.
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November 2024 by EDUARDO FLORES
Friendly staff
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November 2024 by Throw away 2
Love the oasis corner that is the plant department.
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November 2024 by Lisa Steele
I will not even buy a nail at Lowe's again. First off, as the easiest customer in the history of customers I walked in with the items I wished to purchase already in my cart. Washe/dryer and a double oven. I found out we have to schedule an appointment for them to measure my double oven, fine. We can do that, whatever. Second, we order our washer/dryer. It's to be delivered on the next day, sweet! Well, actually we made an error, as when the delivery people got here they indicated our dryer isn't actually gas, it's electric, no big deal, we'll swap it out. Now, the contracted 3rd party delivery company look at our custom pedistal lift (it's by no means anything special, literally a "box" if if will that our current w/d sit on. No shelves or drawers. It's tré basic.) They tell us they can't work on "custom carpentry" they won't remove the old ones nor put in the new ones. Then when I call, they can't refund my money, right away it's just sitting on my debit card. In addition, the extended warrenty we purchased can't be refunded at all until they physically send us a check from the 3rd party vendor. So, we Repurchase the washer, the electric dryer, 2 warrantys,delivery, and removal AGAIN. We wait all day today, 4 hour window, of course we're dead last. The delivery gets here, guess what? They don't have installation or removal on the ticket, welp, sorry? guess we can't deliver! DUDE, you literally have a cell phone, CALL the store, straighten it out. nope. Just "sign here to decline the delivery" ABSOLUTE BS! Now, they have 2 washer's, 2 driers, 4 warranties, 4 delivery charges ans 4 removal charges sitting on my CHECKING ACCOUNT! the 4 warranties can't be refunded via the store, they have to go through the 3rd party vendor. Lowe's you suck. I don't know many people that are able to absorb almost 10K on their checking accounts. I will be taking my business elsewhere, including the entire kitchen remodel we were planning for next year. I haven't heard ONE apology, just more excuses. I would advise that you shop elsewhere.
