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August 2023 by Zachary Pepin
I did the full day detail service and couldn't be happier. I didn't even realize they clean the glove box and trunk areas under the mats so I missed clearing it out. They put it all nicely into a bag for me. I didn't even remember the full color of my leather until setting it. I literally opened the door and said wow! It is a lot of money but it was well worth it. Already scheduled our other car too get done as well as we're so pleased.
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July 2023 by Kyle Ann S.
Worst car wash ever. Like the other reviewer, if I could rate this company a 0 star, I would. I paid for the $50 car wash and they pretended to wash the car mats but they put them back in dirty and completely dry. They never washed them. They also did a terrible job of vacuuming. I will never go there again.
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July 2023 by Ash W.
If there is no star, I would give 0 stars. Just paid $50 and my car is still dirty. I should've listen to other people's reviews... ugh. Don't bother going there. If you do, get the cheap package because they don't check to see what package you paid for so who knows what I got. They might just did easy job. I asked them how they know which package I got, they couldn't answer me. Another guy came and said ok. I should've have asked manager because they didn't understand what I was asking and couldn't explain anything at all. Oh air freshener was part of package I paid for and I didn't get it. Very disappointed. Never go back
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June 2023 by Gordon Koury
They cleaned the car, but knocked the rear view mirror off the windshield. I had to wait around for 40 minute extra while they tried to fix it. No one apologized or offered a refund on the wash.
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May 2023 by Chris Anderson
I came in to have my truck detailed with the $40 detail. The interior was pretty dusty when I brought it in and I wasn't expecting the truck to be spotlessly clean on the inside. However, When I got back out to my truck they had clearly missed spots. The front seats were pretty clean but the back had hardly been touched. There was still dust all over my back seats ( to the point where you could still run your finger through it and leave a trace) in multiple spots, and other spots that were never touched. I don't think I'll be back.Service: Auto interior vacuuming
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May 2023 by SLC
5 stars well deserved! I'd give 10 if possible. Best detailing in Denver Metro. I gave them the hardest detailing job possible!!! I know I gotta be a legend there now to say the least. They tried to tell me something about having A LOT of dog hair....I did not argue. Honestly, I thought they should have talked to me about drive-thrus and eating in the car. No Joking...my car was a disgusting mess. I love the outcome so much, It's so perfect right now. I don't ever want to put a dog in the back of my car again....or go through another drive-thru. THANK YOU!!!! BTW those are 3x145lbs hairballs.Service: Auto detailing
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April 2023 by Vicki Swann
I used MotoSpa in Castle Rock,Co for detail service to my vehicle. Upon completion of the detail, none of the individual’s working on my vehicle informed my that a dinner plate size crack had happened to my vehicle. I noticed it after the keys had been handed to me stating my vehicle was completed. I asked for the manager and conversations started for their obligation to replace my windshield. Back and forth conversations of delays ensued, from not wanting to file a claim on their insurance, not wanting to replace the windshield with OEM equipment to even wanting to just pay straight cash for me to get the replacement done myself. Due to the unsafe driving condition of my windshield and multiple delays I decided to go through my military insurance and get the replacement done myself and let the military insurance work it out with them for responsibility. Unfortunately, this is not a reputable business that owned up to their acknowledged damage. Patrons beware. I would have used a No star rating had that been an option.Services: Full body wash
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April 2023 by Cody Caplinger
The wait time at this car wash is terrible! The car washes are “ok” but I wouldn’t sign up again for a membership. When they open at 8:00am they should have the car wash ready. I was first in line and it took them 20 minutes to open the actual door to wash cars.Services: Full body wash
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March 2023 by Richard Finley
4 free car washes with an oil change is a good value. I didn't care for having to leave my car for an oil change. It used to be the customer could wait,in the waiting room while your car was being serviced. It also used to be that you could stay in the waiting room while the interior was being detailed. No more. And these people are now asking $300 for a detail, when 2 years ago it was $40. This is not good...
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February 2023 by Eric Bauer
A little bit hit and miss on the drive thru car wash specifically. Some days, one of the best. Some days, almost nothing working (as bad as no soap, no rinse, no dry)
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December 2022 by Steven B.
I didn't listen to the scam review below out of convenience of the location, and just got scammed myself as well. The drive thru wash was horrible, half the sprayers not working as mentioned in other reviews, dryers didn't dry my car at all leaving water spots everywhere, and the side/bottom and back of my car was still filthy, and wasn't very dirty to begin with.The red head kid at the front with a Colorado sweater hung up on me when I called about this, and then pretended to talk with a non-existent manager in the back room when I came in. He said a refund couldn't be issued, so I will have to submit a charge back with my bank now.
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December 2022 by Stan Hahn
BEWARE!!! - I recommended this $150 hand wash to my brother for his corvette august 2022. $15k damage to his car while in their possession, and the carwash buisness quickly distanced itself from any responsibility! 4 months later, the vette is still not drivable. Stay away!Service: Full body wash
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November 2022 by Terry P.
Sorry this place has gone way down hill! Keep raising their prices $100 for oil change, supposedly get 4 free washes, your paying for those washes with that crazy oil change.. sorry had to laugh at them. Then going on road trip thought I'd stop by to get just the inside clean since snow coming wanted $40 bucks!!! Just to do the inside windows and wipe down the interior!!! Laughed again cause I can get a car wash and interior down cheaper! Anyway came out guys already cleaning car said no cause they want $40 he said dont worry I'll do it for tip I said great went to bathroom came back said all done it looked clean so gave them $20 left started driving directly looking at Sun saw windows not done stopped looked at side windows where dogs drool over them... not done all the did was vacuumed the front and wiped down the dash! Sorry never going there again I know my fault should of checked before I left....oh well dishonest workers dishonest place of business!
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September 2022 by David Goddard
We’ve had a family membership at Moto Spa for about seven years. That means we bring each of our cars in about once week. The staff is pretty good, but the equipment is very poor. I can’t remember the last time I drove through the tunnel where everything worked, there’s always something broke. If there was competition in town, we would go there.Service: Full body wash
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September 2022 by Leyden H.
I had this place "hand wash" my Corvette by their "expert detailer" when I travelled through the area in July. When the car was ready I walked around it and pointed out several areas on the car that was missed - particularly the lower areas of the car, the front end (bugs) and the wheels. Their expert touched up areas of the car then they charged my $120. My 11 year old grandson commented when he saw the car that I was "ripped off" and I should have let him clean the car for $10.00. I DO NOT recommend letting their detailers touch your car. That said, their drive-thru car washes may be better.
