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January 2024 by Raymond Kinne
Had what I needed. The prices are exorbitant, and the staff is discourteous.
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January 2024 by Baughb Martin
Staff helpful and knowledgeable. Love how i can use the diagnostic tool to check me check engine light. I used their cataclean product and it fixed my check engine light for my catalytic . Just got a new battery and they installed for me in 10 minutes.
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January 2024 by Shawn Shenton
Nice and helpful knowledgeable staff. Always a short wait, less than a couple of minutes, to get checked out. Wide selection of parts and a very helpful tool rental program so you don't have to invest hundreds of dollars as a weekend warrior.
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January 2024 by Marshall Holmes
Friendly staff with a good selection of typical auto store items.
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November 2023 by Robert M
They always have what I need and 20 percent lower in cost than Advance Auto.
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September 2023 by Jon Thiessen Sr
ordered a new catalytic converter for a 1999 Ford Ranger, It came in 4 days and fit perfectly.
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September 2023 by Roman Marta
Just when you think customer service is a lost art, good ol Caleb came through for us old times to believe there is Hope for our future. He not only has the coolest tattoos, has a spirit of selflessness for serving our country in the Navy but he also offered to install the bulb for me and supply me with the tools to do so. All this with a firm and shake and a smile. You are not only making a difference in our community, but in this world Caleb. Thank you.
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September 2023 by John A.
I went to change my oil at home and lacked the tools so I went to ORiley's and they lent me the tools and helped my get my oil filter off when it was too stubborn to budge and all in all it was above and beyond. Thanks to Caleb and Cid
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September 2023 by Sarah Rushing
I was leaving for a month long camping trip and learned that the car needed a battery tie down. The folks at O’Reily’s not only helped me find the right parts but installed them for me as well. It was a lifesaver and a huge relief, allowing me to start my trip on time. They were so friendly and generous and just good souls. Thanks Ken and Will!!!
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July 2023 by P Elrod
These guys will send you looking for a part number that doesn't exist on their shelves. Don't waste your time here, both AutoZone and Advanced Auto are way more friendly and actually want to help. I felt like a burden to these guys to ring up one item
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May 2023 by Marcelo
O'Reilly Auto Parts in Castle Rock is your typical store, but it stands out as one of the best options in the area. Head here for all your auto needs and enjoy their reliable service and products! ??? #OReillyAutoParts #CastleRock #TopChoice
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April 2023 by Cameo Jeffers-Julius
Staff is always available, friendly, patient, and helpful/informative. They always have the answers or are willing to find the answers right away. They're as helpful as you need them to be, but always respect if you wish to do certain things yourself regarding your own vehicle. One of the few places around that still staffs well enough to ensure the phones always get answered in a timely manner as well! We'll be back for as long as we live nearby :)
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April 2023 by Ashley
I stopped in for a a question about my Altima earlier today, I was very quickly greeted by a younger man at the first register(didn't catch his name, light brown hair, ball cap). As I waited at the counter to ask a question, I was over looked for several minutes while the other man working stood leaned against shelf on his cell phone. Irritated as I was, I tried to make conversation, very much wanted someones opinions on my options. And this man, James, couldn't be bothered. When I asked for a Manger, he stated; he was the Manager? Not a good look for a busy place of business in Castle Rock-
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March 2023 by T J
I miss Brandon. When I walked in the door, I was greeted instantly l, and never had to wait for more than 30 seconds on any help, or checking out. Never been the same without him. I order parts online from a competitor now-
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February 2023 by Eric
It was a dark and freezing February evening when I was replacing a wiper blade on my niece's car. Unable to replace the existing blade, I made my way to O'Reilly Auto Parts in Castle Rock. I was promptly greeted and helped by Dalton. He quickly identified the appropriate replacement and informed me of the BOGO sale in effect (providing me with the passenger blade I needed and the drivers for a future date). He explained to me in detail how to install this model and offered to do the installation himself (but I didn't have the vehicle with me). Upon returning home I was able to install the new wiper blade and get out of the blowing snow in just a couple minutes!Dalton is a friendly and caring professional who is an outstanding representative of his store and the O'Reilly chain.Thank you very much!Eric
