As an Allstate agent in Castle Rock, CO, Steve Dow and his team are known for providing outstanding service to local families. With their deep understanding of the community, they work diligently to ensure customers receive the right coverage for their needs and budget. Clients praise the agency's helpfulness, responsiveness, and professionalism. Agent Traci Lichilter, in particular, is described as very pleasant and friendly to work with, going above and beyond to provide the best home and auto insurance solutions. Similarly, Doug Burg received excellent reviews for his expert advice and exceptional service on policies like homeowners, umbrella, and auto insurance. The overall experience with the agency is described as seamless, with staff clearly explaining everything and patiently answering questions. Customers appreciate the competitive rates and customized policies they receive. One reviewer was so satisfied that they recommended the agency to family members. In summary, Steve Dow: Allstate Insurance is known for its knowledgeable, attentive staff who strive to deliver personalized service and find the right coverage for each client's unique needs.
Just switched my all inclusive insurance policies to the Dow Allstate agency. Appreciate the quick & efficient interaction of Doug Burg to make all necessary changes to my coverage, pricing and insurance needs. Very pleased with the transition & the ongoing personal communications of Steve Dow & Doug Burg.
September 2026
Doug was very helpful in helping me change over to Allstate. He was knowledgeable, professional and willing to research and answer all my questions. Highly recommend.
August 2026
My insurance agent Doug Burg did an excellent job in getting me my home insurance. He saved me quite a bit of money compared to my previous insurance company. I would highly recommend Doug for your next insurance needs.
