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November 2023 by SpairMe Productions
My latest experience here was horrible! There was a young, tall Hispanic gentlemen who was unbelievably rude and belittling. He pretended to be knowledgeable, but failed to answer any of my questions. He treated my friend poorly as well. Please train your staff to be more pleasant and professional.
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November 2023 by Marcie Campagnola
James is amazingly knowledgeable and helpful! I went in several times and he was helpful each time. Once I was ready to pull the trigger he remembered me and was quick to ring up my order. We have 2 Sunglass Hut locations at the outlet mall and I will always go to the store James works at (near Nike) because he knows his sunglasses!
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November 2023 by Chris Merkle
Don’t get the extra insurance. Not worth it and so many rules to qualify to actually use it. They don’t even carry my glasses anymore and I bought them just a few months ago.
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August 2023 by Isaac A.
I tried on a bunch of pairs and Kristi was great helping me with my selection. They had a ton of items on sale and I got some Oakleys for a decent price. I had checked out the other sunglass stores at the outlets, but ended up purchasing a pair at Sunglass Hut.
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May 2023 by Frank Calabro Jr
Excellent service, price and selection of sunglasses!
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May 2023 by Sandy Wiseman
I have Sunglass Hut 3 stars at the moment because it's in the middle of remodeling. My husband ? is the BOSS lol handling the job! I'll be back with pictures and 5 stars when finished!
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March 2023 by Baltazar Gomez
Kristi did a fantastic job! Great advice and opinions on which styles looked best on me. I was very happy with my choice. I'll come back for sure and you should go to her as well =)
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February 2023 by TABAI AYOUB
Those are scammers!!! I bought a ray ban sunglasses from them around 6 months ago and they offered me a protection plan for 20 bucks and they also told me if anything happens to your sunglasses you’ll pay nothing for the replacement, today unfortunately they broke so I called them and they said you have to pay extra $40 in order to replace them. They lied to me and they scammed me. I don’t recommend this brand at all, they’re just cheaters. I’m writing this review just to notice people to stay away from these bad guys ?
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October 2022 by Austin Brantley
Terrible customer service!! Came here on Saturday night and tried to return a pair of glasses that costed me $400 that I purchased in May. The Manager working refused to return them claiming I was passed the 30 day return period. Nobody mentioned that to me when I bought them! I was told I can return them as long as they’re in good condition. I’ve only wore them once!! The manager refused to take my return and when I expressed my frustration he threatened to call security on me!! Stay away from Sunglass Hut at all costs.
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October 2022 by Chase Campbell
Terrible customer service!! Came here on Saturday night and tried to return a pair of glasses that costed me $400 that I purchased in May. The Manager working refused to return them claiming I was passed the 30 day return period. Nobody mentioned that to me when I bought them! I was told I can return them as long as they’re in good condition. I’ve only wore them once!! The manager refused to take my return and when I expressed my frustration he threatened to call security on me!! Stay away from Sunglass Hut at all costs.
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July 2022 by Alisha Stanton
Really awful customer service. They do not honor receipts 100% even though they say they have an easy return/exchange policy. They don't and the staff was not helpful. I wish I could give zero stars.
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June 2022 by Guillermo Haddock
I always love their inventory, prices and level of attention. They helped me find the shades that match my lapis blue color car.
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May 2022 by Marisela Jaramillo
Very unpleasant experience while trying to return a pair of Oakley sunglasses. Very rude, unwelcoming and unprofessional appearance from Lauren the associate. I had a return with my receipt yet was unsuccessful at returning my purchase. Lauren stated that they only accepted unused sunglasses but pretended to search in the system for about 20min and then just let me know she could find my receipt which I actually had. Just overall unhappy person who should maybe look for a job that doesn’t require customer service.
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May 2022 by Kaitlin Smith
Had a great time today at the sunglass hut! Nick helped us try different styles and was very knowledgeable about each brand and their selling points. I would highly recommend this location and getting assistance from Nick!!
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December 2021 by Donna Wren
Excellent customer service. The store manager helped me out and he was fantastic.
