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November 2022 by Logan B.
Good quick returns via the app. Still don't like that you have to have the card used. But overall pretty good.
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August 2022 by COgirl1987 C.
This store is awesome the workers are always helpful and smiling. It shows great management. I always love coming in to target.
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June 2022 by Bertrand L.
A meh store with less stock than many - somewhat surprising given the appearance as one enters the establishment. Staff are nice enough when asking about location of items or availability - or lack thereof. There is a Starbucks inside, but it's not well staffed and they'll close when they take a break for various reasons like lunch. For those with e-vehicles there is an Electrify America station with several charging units in the parking lot which seem to be working.
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December 2021 by Michelle D.
Came here for the usual after Christmas sale on Christmas items. No sales, same price. Quality of other products are so so.
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November 2021 by Jacie T.
Very disappointed with my experience tonight at self checkout with a lady by the name of Karen. When scanning products I realized that one of the items didn't ring up with the sales price that was posted on the shelf, when I inquired with her she scoffed at me and told me that since the computer was ringing up one price there was nothing she could or would do about it. My boyfriend ran back to the shelf to take a photo of the items either the sale sign and when he brought it back to show her she scoffed again at us and said that it was wrong. I asked her why this would be since the products matched up and you could clearly see the item in my bag was right above the sale tag. She never would give me an answer. When I told her that I felt like the sale should be honored due to them mislabeling items she started giving me terrible attitude about it, it was targets fault that it was mislabeled and I do feel like it should be honored but I didn't need attitude from Karen as well regarding it. Some retraining in customer service is very much needed
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July 2021 by Kim F.
They get the one star for the cleanliness of the store. NO stars for stock being kept up to par or customer service. Saw some placemats I liked but only 2 on display. Happens all the time here. You have to wait forever for an associate to check stock so I quit bothering. Also, they had an opportunity today to really "Wow!" Their customers and didn't jump On it! Horrible weather with tons of rain and wind! Lots of employees just standing around. Parking lot with standing water in areas. How much would it take to hand out plastic bags for customers to cover their heads? Put a couple of those employees standing around looking at their phones to work helping customers load up their cars in the relative shelter of the front entryway. I called and gave my feedback to the manager on duty and her reply was "I'll pass that on." Really? How about "Thank you that's a great idea! I'll be sure to share that with my team!" Etc. Disappointed
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July 2021 by Bee Ling W.
He bought some sheets we didn't need so we went to return them. There was one customer ahead of me but the wait wasn't long. The associate was professional and friendly. He made the process easy. He needed to get some iced tea so we wandered around. I like looking at the different things for sale. Aisles were clean and the store bright. This location is convenient to get things you need. Not a lot of selection so sometimes I head to Wally World.
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July 2021 by Bee W.
He bought some sheets we didn't need so we went to return them. There was one customer ahead of me but the wait wasn't long. The associate was professional and friendly. He made the process easy. He needed to get some iced tea so we wandered around. I like looking at the different things for sale. Aisles were clean and the store bright. This location is convenient to get things you need. Not a lot of selection so sometimes I head to Wally World.
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June 2021 by Kerry B.
Target employees very poorly trained. Target along with most bigger stores strategically position stuff kids would like and grab to put in cart, sometimes without the parents knowing. I was there with 2 young grandchildren (2,4 years old) had a cart full of stuff when I got up to cashier. As I noticed some items I didn't put in the cart I was removing them without the kids seeing. The cashier (cynthia) said loudly "hand me those right now". I said I'm trying to do this without kids noticing. She said "that's your kids problem ". I wasn't happy with her creating an issue that the kids would be upset. So I asked for her manager. As the manager came up and said "what's the problem". I said what happened and now my grandkids are crying. The manager had the same response "that's your kids problem". Most people recognize the stores specifically and strategically place items where kids will see them and sometimes grab them when parents don't even notice. The lack of professionalism is becoming common place. The lack of management leadership is also all to common. It's no wonder that you see such low Yelp and google reviews. These people just don't care. It's a shame. I generally spend a few hundred dollars. Today $280. I guess I'll start looking for a better alternative.
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March 2021 by Kayla Q.
Everyone here is super nice and helpful. In my opinion, however, the workers that bring the drive up orders are the real stars of the store. There is one especially sweet girl that usually brings the stuff out and she is so kind and such a delight to deal with. I wish I knew her name, but she is so great. It makes shopping here a pleasure.
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November 2020 by Matthew G.
We wanna give a huge thanks to Benji! He not only was super nice, but he was super accommodating with us trying to find the perfect Christmas tree! Merry Christmas Benji!! You made this Christmas that much more magical for this family!!
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July 2020 by Amee G.
The target in castle rock, co is a stain on all targets. The shelves are empty all across the store, can't find team members, and even with the new update inside it's worse condition than before. I can understand covid having impact on supply and what not, however no other targets in driveable distance have the same issues with stocking- which tells me it's management. I have a relative from another state who was a team lead and they can't believe at the poor state this target is. For an area that's very visited by people passing through and being in an a more affluent city it's outright pathetic to have such a sad store.
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May 2020 by Ann H.
There are some amazing employees at Target, and I usually feel very confident that I can get friendly help when I need it, but there are some not so amazing employees too. I went to buy some personal supplies, and decided to use the self checkout section. When I rung up some items that were protected with a sensor (so it notifies the person overseeing the self checkout section on their computer), the woman running it started laughing at the things I was purchasing, and proceeded to call over another employee and laugh at me. Honestly, I just wanted to buy my things and leave, and I didn't understand what was so funny because I was: 1. Buying normal things the store supplied that people buy all the time and 2. Wasn't a bother, and was very polite Instead, I had two employees very obviously making fun of me for buying their store's inventory. Target, please find some employees who actually do their job, and let customers do what they came to do: BUY THINGS. Maybe then I'll feel welcomed in your store.
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February 2020 by Kerry S.
This store location is TERRIBLE! Their drive up orders have issues literally EVERY.SINGLE.TIME. I almost always end up waiting at least 10 minutes or longer in the drive-up line for someone to come out. Half the time, my order is half missing or incorrect. Today they gave me someone else's order and only gave me half of my correct one. They're always out of items....constantly.
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October 2019 by Dave C.
Extremely rude service. I placed an order for store pickup on the mobile app and then they cancelled my order saying it was out of stock. Drove to the store to find the items I ordered sitting on the shelf. When I grabbed them the toy department manager rudely said they were 2 per customer. I showed him my cancelled order for 2 saying items were out of stock and that they blatantly lied to me and he was still a j*** to me so I grabbed all of them. When he asked me to give them back I just kept walking. So much for Target team members being there to be helpful to their "guests."