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November 2023 by KJ Freeman
This tool rental needs some help as all three items I've rented here I've had to take back before the job was done and twice have made a reservation only to show up at the designated time to find out the equipment was given to someone else without a reservation. Hopefully they can get it on track.
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September 2022 by Ryan
Great place to get a rental but hit or miss on who you get. A lot of untrained staff.
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September 2021 by Dan McKelvey
Good selection and reasonable prices with helpful staff. I recommend you confirm the price breakdown before you rent the tool. The store’s standard policy is to add damage insurance protection for all rentals, but you can decline it at the time of rental.
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April 2021 by Jack Hartt
Rented a power rake. Machine was almost new. Great experience!
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December 2020 by Bill Coleman
My recommendation is not to drop 24 foamboards off your cart in the parking lot when it's lunch time for the employees. Happened to me yesterday and one THD employee walked right on by. Another one watched for a moment and then decided to help. Then another guy pitched in. But that original dude said "you can do it, somebody else can help"
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September 2020 by Steve Dishuck
Was there on Sunday, 9-6-2020. As usual, impossible to find any employee on the floor. Finally found what I was looking for and headed for the checkout. What a complete joke. Everyone forms one LONG line including people going to self checkout registers.
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July 2020 by Mark Sailer
Well staffed. store kept clean.
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July 2020 by Kraig Kaiser
Eh, pass on this rental location if you can. They will hammer you on everything, even a little dolly!!! Ridiculous!! Not going here anymore for rentals and we rent a lot!
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June 2020 by Monte Rich
Customer service has always been top notch for me. They are always willing to help me find what I’m looking for.
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November 2019 by Eli Levenson
Absolutely worst experience ordering appliances. Installers rude and rushed. Did not level the fridge doors, dishwasher does not get power stove not level. They were supposed to take away our old fridge, it was left on the side walk. They left trash all over our house. Fridge has dents in the door. Trying to get all this fixed has taken hours on the phone and we still don’t know if anything is actually going to be fixed. Go to a local appliance store or anywhere but here.
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November 2019 by chris banta
Some of the tools seem a bit pricey to rent, but the guys are great and friendly. The wife is also much happier that o can rent some of the bigger tools like tillers and what not instead of buy them and store them in the garage/shed.
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July 2019 by Joseph Alvis
made an order of post metal post supposed to have been in Friday called and they was not in, called later to cancel order they said they was in ok.Drive 50 mins from springs get there they had 1 metal post get refund which have not seen yet and drive 1hour and 30 mins because of wreck on highway. call shawn today and oh I'm sorry I wasted 2.5 hours and 20 in gas. Thanks shawn for being so incompetent.
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June 2019 by Cindy Muniz
Most of us are quick to share complaints and I would have started out with one star about my visit this evening. I needed assistance and no help to be found. I snagged JOEL from flooring and he was committed to help me find what I was looking for, then SENIOR (James) joined the search. 5 stars to each of them for their determination to find the pallet that had no information on the location of where it was at in the store. Mission accomplished. Thank you!
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June 2018 by Sheila Unger Meyer
after calling 5 stores i lucked out and caught Brian in lumber on a very busy day. he took the time to check on my product inventory as well as look in other stores. true customer service! Thank You. Brian in lumber June 10
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May 2018 by Abc elite concrete llc. Llc.
Goob rental