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April 2023 by Rachel Willig
This is the 1st time I hired someone to do my taxes for me, and BOY DO I WISH I HAD DONE THIS YEARS AGO! The staff here is UNBELIEVABLE- very kind, efficient & SUPER helpful! They saved me QUITE A LOT OF MOOLA ON MY TAXES!I will be working with them every year for sure as well as in between tax season to help me save even more!THANK YOU SO MUCH!HIGHLY RECOMMEND!??
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March 2023 by Kathe Jackson
Lea Mason has been preparing our taxes for nine years now. She and the staff are professional and knowledgeable. We would definitely recommend them.
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March 2023 by Marla Martin
Fast and friendly service. Pricey but worth it when you have more than one state return.
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February 2023 by Jack D.
Consistently fast and accurate accounting service. I've used Lea and team for four years and am delighted with their professionalism.
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May 2022 by Jasen Howard
The team was great to work with. Got me in last minute. They had great communication on what I needed. They made the whole process much easier.
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April 2022 by Taylor Todd
Lea was great to work with! I called a little later in the year as I didn’t realize I would need an accountant for my taxes this year. She added me as a client rather late in the tax season which was nice of her and she explained my taxes with me which were kind of complicated this year. I appreciated that I was able to use this business for this tax season and even learned a few things in the process. Thanks for the help this year! It was easy and fast :)
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April 2022 by Charlene Wang Nutrition & Wellness
Lea and her team are amazing! In our first consultation, Lea found multiple ways to help my business save more, taught me strategies to get my finances filed on time, and how to better utilize ADP. I left feeling taken care of and learned a great deal.As a business owner still learning the ropes, it feels good to work with someone I feel a connection with. She and her team made me very comfortable and welcomed.
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March 2022 by Vanessa Mason
Lea was amazing to work with! So glad to have been referred to this office. Everyone was very friendly and I felt well taken care of. I will forever be a client.
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January 2021 by Mike P.
BEWARE!! You will be billed 10x what you were told with no explanation of the charges. I had high hopes but was extremely disappointed with the integrity of this company. Here's my story... 1. I called Townsley & Associates when I was shopping for a CPA to manage my personal and business taxes. Upon calling, I was told that bookkeeping charges were $65/hr and that if my books were not reconciled it would take some bookkeeping hours to get it there. I agreed. We decided to move forward and work together. 2. I was told early December that we would have time to reconcile the books before the end of the year so that I could know what sort of profit/loss we'd be showing, and determine how to allocate funds if necessary before the end of the year. This never happened. Despite requesting for my accountant, Lea to speak with me and figure out any beneficial strategies to spend some surplus, she never reached out. Instead on the last days of the month she said that there's nothing she'd recommend. She asked if I had a certain retirement plan to which I responded "no, but I'd like to learn about it" and never received a response from her. 3. Next, I needed to know what pre taxes I'd owe before Jan 15th. Lea promised to send this information over and have everything done before the 15th so I'd have time to review. She did not. It's the 20tb I still have not received anything. Actually, I haven't received an email from anyone at Townsley & Associates for over a week! 4. After receiving nothing that I was promised, I was sent a ~$4,000 bill! This was not for any tax preparation. Supposedly this was all time accrued trying to reconcile my books. Instead of charging the agreed $65/hr I was charged $200/hr for this work!! Did I mention that Lea was out for shoulder surgery for two weeks in December, completely unresponsive and unable to work but somehow able to accrue 4K in hourly expenses. I was told that this $4,000 was still not including their fees to actually do the taxes which would be $800+ per business, etc. This company makes better promises than other CPAs. That's why I chose them. But do they deliver on their promises? ABSOLUTELY NOT! As a man who values honesty, ethics, and integrity, I am utterly disappointed in Lea and the team at Townsley & Associates and hope this review can help improve their old and broken methods.
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May 2020 by Jacqueline Komar
Lea Mason and her team are the best! My husband and I have a business and Lea does a fantastic job of not only doing our business and personal taxes each year, but also provides great advice when needed. If you're looking for a competent and friendly CPA firm, Townsley & Associates won't disappoint. Thank you Lea!
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May 2020 by Lauren Emery
Townsley and Associates has been SO helpful and such a blessing to my husband and i! This was our first year filing with a business and they walked us through step by step making it so much less stressful. The office staff is amazing and we couldn’t be happier with the service we received! Definitely will be using again in the future!
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May 2020 by Jake Long
Lea and Amy were extremely helpful during the process of working with them. As a new small business owner I had full confidence that they were taking care of my specific needs. I would definitely recommend Townsley & Associates to anyone considering their services!
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May 2020 by laurie head
The group in this office was extremely thorough. They quickly helped us resolve past tax issues. Lee and her team are trustworthy and we will definitely continue to use their services. Worth every penny!
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March 2020 by Jennie S.
This was our first time using a CPA for tax prep and Lea came recommended from others in the area. Thorough and quick to process! Definitely recommend the team at Townsley & Associates!
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February 2020 by Brianna T.
Do not go here for any services. We first came here to have our paystubs reviewed around September of 2019 to determine if we will need to withhold extra before December 31 2019 in order to avoid owing on taxes when filing in 2020, we had our initial consult with Lea on the phone. We were give the information in an email from Sandy that did not have a break down of what was done to determine what extra we needed withheld (they just sent payment vouchers) , when I called to have this information explained Lea did not speak with us it was her front staff only. I thought this was very unprofessional as every other tax accountant we have been to we spoke directly with the accountant. We were told to bring in our taxes to file for 2019 and we dropped them off and Sandy at the front desk advised we would be charged not much more to possibly file another tax form. We got an email from Sandy later that day saying we would have to pay a 2nd $150 deposit for a business account on top of the other $150 deposit for the taxes- and last year we were only charged $50 from another company. I called and Sandy said that was what was required and said my husband told her "we didn't file the LLC last year" my husband was sitting right next to me when I made the call and I told Sandy my husband did tell you this information. Sandy said she would call us back after talking with Lea about it-again not letting us talk directly with Lea. This was on a Friday afternoon, Sandy did not call back and we called the office again and another lady at the front desk, answered the phone and assured us Sandy would be calling back regarding the 2nd deposit by end of business day. Well we never got a call back so we called after hours on Friday and told them we were done with their services. Monday we had to go back to the office to pick up our papers and make sure they voided our deposit. Sandy at the front desk does not communicate well via email and she is not professional to speak with. She is the one that sent half response emails, emails that were not clear. We should never have wasted our time by giving them another chance to prepare our 2019 returns. I most definitely would not recommend this firm to anyone who wants a professional and honest experience.
