The UPS Store in Castle Rock offers packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. Customers report consistently good experiences, noting the staff is always kind and helpful with a smile on their face. The team provides expert service, going above and beyond to help with packages, including handling many items or heavy boxes. They assist with tasks like passport photos, finding return labels on phones, and packing. Reviewers describe the service as fantastic, very helpful, and super helpful, with true customer service. One reviewer emphasizes the crew deserves better than one-star reviews.
Excellent service and extremely helpful staff. Made everything as easy as possible when shipping 4 wheels and tires.
May 2025
Dawson is a Terrific young man! He always greets me with a smile! He makes small conversations to make me feel welcome and cared for! The transaction process is always smooth & easy! Thank you Dawson for your superior service!
March 2025
Best costumer service I have encountered in my long life, always feels good to walk in and be welcomed
