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March 2024 by Kris Wilson-Slack
I’m really frustrated with opening a new account. This is not my first rodeo, but it does appear to be US Banks first rodeo. I have tried for two months to get a bank account open, and at one point I was told they couldn’t talk to me until I showed up in person. So I showed up in person. Note: I showed up to open the account, with the president of my organization, and we gave them all of our contact and identifying information. We have complied with everything they have asked. And yet, they can’t talk to me until I show up? It’s been one more month and nothing else has happened. I’m about to go down there again today and find out if this will be my last trip to US Bank or not.
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January 2022 by B Aloha
We used the ATM at this branch and $400 was removed from our bank account while no funds were dispensed from the ATM machine. US Bank did not provide any assistance to us so we’re out of funds until our personal bank is able to investigate and confirm.
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July 2021 by Mandi Selman
Extremely positive experience with this branch. Highly recommend taking to Dan as he is extremely knowledgeable and walked me through every step and question I had. 10/10.
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October 2020 by James E
Mobile banking continues to decline check deposits as duplicate. Typically bring them to your branch to deposit when this error occurs. Branches are either closed or open short hours due to COVID. Some people can't get to your branch during reduced hours due to your mobile banking not working. Please fix. No issues when depositing to my other bank.
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September 2020 by Anne Quackenbush
There is no US Bank at this location just some private field. The bank is back in the King Soopers. Which is never open anymore!! It was a very convenient place. Not anymore!
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September 2020 by Alex Landry
Its not there lol ?
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May 2020 by Jason Kent
Done with this bank . Terrible everything..
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August 2019 by Colorado Auto Tint
My bank of choice, love online deposit option, great customer support!
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June 2019 by Parker Crumbaker
This isn't a branch. Get the right address.
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September 2018 by Christian Paulo
The best US Bank branch in Castle Rock. They will find you the product or answer you are looking for. The bank staff is always courteous and professional.
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September 2009 by A Google User
I did not take the money out of the dispenser quick enough - and it went back into the machine. They replied to my dispute that there was no error. Liars.
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June 2009 by A Google User
I can't say enough good things about these guys at US Bank. They always know your name (like Cheers), they are extremely helpful and courteous staff. Generally very knowledgeable about their product offering. Thanks guys!
