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January 2024 by Cheyenne Procaccio
Front staff and pharmacy technicians are very friendly and helpful, but the pharmacist with brown hair, glasses and old is horrible. I requested a refill a week ago and had been going back and forth with them to get it filled. They hung up on me four times and the pharmacist was very indifferent to me on the phone and in person. They kept claiming my doctor has to call my insurance to have them approve my insurance and when I explained my doctor said she doesn’t she rudely said “yes they do.” My fiancé finally had enough and said he will pay the full amount and they told us “Oh we actually don’t have it ready” even though they called and said it was. I have not slept in three days because I need my medication to sleep. Don’t use Walgreens for your medication go anywhere else.
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January 2024 by Noelle L J.
This pharmacy has been "under staffed" for years! They are so understaffed that you may go there on any given weekday and the pharmacy will be closed! It takes them FOREVER to verify insurance which can then delay your medication for days. Don't get me started on trying to call them. Shut down please! It's more productive to not have Walgreens pharmacy at all then to have one that runs so ineffectively! SAVE TIME AND SANITY AND GO TO SAFEWAY ACROSS THE STREET, it's cheaper anyhow
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December 2023 by Trevor F.
Pharmacy workers are extremely inconsiderate and rude. They carry an attitude when conversing and have no sense or urgency! I will be switching pharmacies due to this being an ongoing occurrence.. They SUCK! The regular cash register walgreen's employees are delightful :) The pharmacy is an embarrassment to the rest of the store..
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November 2023 by Rachel Taylor
Both the young lady in the photo lab Adari and the store mgr for the evening Hutari ( I extremely sorry if I've misspelled the names) we're so very kind. I'm from Pueblo and had to stop and use the facilities (this was at the castle rock Wilcox road location) at around 1pm and I lost my wallet. I called at about 6pm to see if they had it. Some kind individual found it and turned it in with everything intact. The mgr kept it safe in her office until we came and picked it up. Neither ladies would accept a reward. They were absolutely the BEST!! Just wanted someone at Walgreens to see this and give them a day off with pay or at least a free lunch! These two are fine examples of human beings and a credit to Walgreens!Walgreens
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October 2023 by Mei-Ling R
One star because 0 isn’t an option! The young girl at the front register NEEDS some serious and urgent customer service training! Always has an attitude, always has to talk back and try to correct the customer, and has a quick mouth. Doesn’t greet UNLESS the customer greets first and is patronizing and condescending. Girl has some lessons to learn! WALGREENS MANAGEMENT: TAKE NOTICE!
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September 2023 by Google user
There is a lot of miscommunication and unnecessary attitude from this pharmacy. I was told multiple times that they did not receive my prescription after my doctor confirmed they sent it. I went back and forth trying to figure it out and ultimately had to send it to another pharmacy. When I went to the other pharmacy (very friendly and helpful) they couldn’t fill it because this one ALREADY filled it. They had it the entire time ?\\u200d♂️ I had another prescription that needed to be filled and the pharmacist was extremely rude telling me that they don’t have it in stock and don’t know when it will be in again. She said you can just call another pharmacy. Once again, I’m making calls to my doctor to figure out a solution. Come to find out they DID have the medicine, just a smaller quantity and neglected to call or text me an update. I understand these people are extremely busy and mistakes happen, but why the nasty attitude on the phone? The only reason why I gave 2 stars instead of 1 was because the pharmacy techs were kind and pleasant in person.
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July 2023 by Alona Howard
Didn’t have what I was looking for. The store was clean but the bathrooms were horrible. The staff didn’t greet us and no one helped us.
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July 2023 by Bianca T.
DO NOT GO TO THIS WALGREENS! THIS PLACE IS WORTHLESS! If I could give this place ZERO STARS I would. This place has consistently let me down. I boycotted Walgreens because of this location. My 8 year old son was sick with a double ear infection AND strep throat and I was trying to get his antibiotics filled. IT TOOK THEM OVER 6 HOURS TO *TRY* to fill it. I called and spoke with one of the pharmacy techs to explain why I needed it filled sooner rather than later. Finally I got frustrated, after waiting SEVERAL HOURS, and went to SAFEWAY to get it filled and when I got there, Walgreens finally decided they were going to fill it, which prevented me from getting it filled at the Safeway that I'm standing at. I had to call Walgreens to CANCEL filling the prescription, and they proceeded to keep me on hold for OVER 30 minutes, and I STILL couldn't get my sons medicine filled because they had locked up the prescription order. Over an hour later, and I finally got my prescription filled AT SAFEWAY. After that, I boycotted Walgreens. Unfortunately, several months later, my son was sick so I took him to urgent care. They told me to get an at home COVID test. Safeway was sold out, so I was stuck with Walgreens. I CALLED AHEAD to make sure they had tests available, so I'm not leaving my sick child at home alone for nothing.....I get there, and wait in line at the pharmacy. They tell me it's on the shelf, and what do I see....NOTHING. They sold out of tests in the 5 minutes it took me to drive to the store??? I don't f****** think so. I don't know if it's a bunch of incompetent people or if they just genuinely don't give a s**** Save yourself from frustration and go somewhere else.
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July 2023 by Sara Cooper
The Pharmacy and pharmacy staff are kind and listen to each customers needs. The Pharmacy Mgmt. team and staff are amazing, and make each customer feel welcome.
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June 2023 by Michael V.
Why is the old lady at the register so rude? Told her didn't need a receipt and she scowled, ripped up the receipt angrily and gave me and my wife a dirty look.
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April 2023 by Bully
Tina??is Gorgeous! Tina??always have a smile on her face plus she's very nice and friendly to me and her customers. Tina?? is very knowledgeable about All the store products. Tina?? deserves a Promotion and a Raise. Thanks?Tina??.#QueenTina? #TeamTina❤️
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April 2023 by Bully
Tina is absolutely gorgeous. Tina always have a smile on her face and her customer service skills is impeccable. Tina is very knowledgeable about all the store products. Tina deserves a promotion and a raise. Thank you Tina #TeamTina #QueenTina
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March 2023 by Bully E.
Tina is Gorgeous! Tina always have a smile on her face plus she's very nice and friendly to me and her customers. Tina is very knowledgeable about All the store products. Tina deserves a Promotion and a Raise. Thanks Tina.
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January 2023 by Todd W.
If could rate the people in the pharmacy separately I'd give them 10 stars ... patient, concerned, and down-right helpful. And then I'd give the actual Walgreens Corp pharmacy -25 stars. Thye new micro-fulfillment program takes away control at the local store and ensures horrid service. I went in over three days in a row to pick-up a prescription that the Walgreens app said would be ready, and it never was. The local people eventually helped me find what I needed at a completely different company as I was on my last day of a much needed, daily medication. So, hurrah to the people who work there, and boo on the corp plan.
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January 2023 by Michael P.
Dropped off an international FedEx package at their FedEx drop off. I got an email receipt from the store saying that they received it and the tracking number, but it never got scanned by FedEX, and thus never entered the system, and probably never left Walgreens (or did so in a trash bin).