Western Union

Most Recent Comments

• May 2021 by Hunter K.
  Emmett was so disrespectful. I asked to speak to someone else and he threatened to send me to the 24 hour line where I would have to wait a long time to get my issue resolved. And now when I try to call that branch my call won't go through like they blocked my number! Really sad
• April 2019 by Rachael M.
  I have multiple business accounts here and have been very pleased with the customer service as well as functionality of my accounts.
• March 2019 by Anonymous C.
  Terrible customer service at the Castle Rock branch on Maleta Ln. I went there to finance an end-of-lease vehicle. The employee, Hannah, at US Bank did not complete the paperwork correctly resulting in me getting additional charges. The branch manager, Ashley, refused to return all the funds to me, telling me I needed to "meet in the middle". Why? Isn't it the bank's responsibility to know how to finance loans? Shameful way to treat a long-time customer. I wish I had gone elsewhere for a car loan and elsewhere for my banking.