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January 2024 by Rui Q.
Don't buy bakery or cake from this Whole Foods, they often are made from days ago and most of the time the cakes are dry. Very disappointing.
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November 2023 by jamie
Shopping experience SUCKS because if I'm not fighting the personal whole foods "shoppers" who seem to never know what they are looking for (even though THEY WORK THERE), I'm fighting stockers with their huge U-boats and carts that literally hide half the aisle so that you CAN'T FIND ANYTHING.Why don't you DO YOUR STOCKING AT NIGHT?? It makes me want to rush rather than SPEND MONEY. And it doesn't matter if you come right at opening. Ugh!!!
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November 2023 by Helen
This was a great pit stop before our road trip. Quiet, clean, great selection of health ready to eat snacks and drinks. The staff were extremely helpful and kind.
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November 2023 by Cameron Giles
Always great quality and super helpful staff! I left one of my grocery bags here after checking out and several associates including one named Matt were super helpful and made my day :) love shopping here!
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November 2023 by Lisa S.
I've noticed such a change in Whole Foods since Amazon purchased the chain. Before the purchase I never was surprised with inferior, unacceptable offerings. Now, it's their new norm! Fortunately I'm surrounded with plenty of other stores to purchase quality products from; however, for my ground pork I will purchase it directly from a ethical local organic rancher...come to think of it there's a whole lot of things I could the same way! In any case, lost my appetite for this as soon as all the veins and things not classified as meat made their appearance in the pan. And I'm no stranger to butchering as I grew up the daughter of a rancher of who raised Black Angus. I was 10 the first time I went with daddy to slaughter so blood and guts don't bother me. But this is ...just plain gross! I'd of bought Alpo if I wanted these parts!
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November 2023 by Shin Hyun
It's a cucumber I bought yesterday afternoon, can you see the mold? I'm disappointed with the vegetables that are more expensive and not good than other markets.
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October 2023 by Kris Kris
This 1 star is specifically for Alex the younger guy with glasses in produce Saturday September 30th. No way shape or how does that guy belong in customer service. Wow. The level of rudeness from that jerk was unparalleled!! It's definitely not my usual Whole Foods experience. Sorry to the rest of the store for having to deal with this dude!!
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September 2023 by Sarah Hardman
I was having a fruit problem and a male employee with glasses asked if he would help and he was extremely kind and helpful, great experience at this Whole Foods!
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September 2023 by Mackenzie H.
Picked up. 2 cakes that I had ordered a few weeks ahead of time. One was the strawberries and cream and the other one was the chocolate eruption. The cakes themselves were both beautiful and delicious. I was disappointed in the customer service I received upon pick up. I asked an employee to point me in the direction of the bakery where I could pick up my order, he passed me off to another employee who sighed and said "all you have to do is go to the bakery, but I guess you can follow me". A little off putting, when I just needed to be pointed in the right direction. Overall the store itself is clean and bright. Seems to have a nice selection of produce , bakery items and easy meals.
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August 2023 by Joshua Nathan
This is the best Whole Foods location in the Denver - Colorado Springs - Front Range corridor. That's not saying much these days, as WF quality (particularly for prepared foods) has gone downhill nationwide since the pandemic. But I have to give props to the Castle Rock Whole Foods for being way better than average for this chain, and we will continue to drive out of our way to shop there.
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August 2023 by Keylyn Le Miere
Came in 30 mins before close and every single person working couldn’t have been any nicer.They don’t announce they are closing over the intercom in an aggressive manner.I can’t even step foot into King Soopers anymore because the service is so poor there.Hoping they start stocking Grassfed organic Kefir ;)
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August 2023 by Travis French
Dropped in for an Amazon return. While I work as a chef, I don't think of myself as the target market. Always feel a bit out of place amongst the vegans and diet fad enthusiasts.
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August 2023 by Taylor B.
overall everything about this store is good however if you like good customer service this isn't the place. the staff (in particular the cashiers only suck).Today I was checking out on 5 due to outage of amazon bar code nationwide and the lady checking me out was so rude and challenged every deal that was supposed to be taken off. She then proceeded to stuff $80 worth in one bag and told me "I better hold the bottom" I grabbed an extra bag and walked away and she rolled her eyes. poor poor management of these cashiers.
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July 2023 by Erin G
Convenient for Amazon returns, but the meat department needs to seriously clean the place. When you walk in you are immediately smacked in the face with the smell of old fish. As someone who is allergic to seafood this is also particularly unpleasant.
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July 2023 by Tatiana Konkel
Best pick up order online grocery. I have been at this store my first time shopping online pick up last night -I didn’t catch the name of the staff member she is the sweetest she shopped for me like if she would for herself and the quality was amazing they give you paper bags she even label my produce eggs and chips the way she packed every item you can tell was done with care and thoughtfulness. I was really impressed all was fresh and nice looking I give staff member a 6 gold stars. I wish I knew her name. Awesome experience I will use this service again !!!
