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January 2024 by Skip Weese
The parts I ordered were delivered on time in great condition. The parts were a perfect fit. Thank you
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January 2024 by Lydia Hudnell
Found exactly what I needed and at a fair price, shipped quickly also.
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August 2023 by Charles Churchill
We are very happy with the Zions Security System. It far surpasses the previous system that was in this home when we purchased it. In fact, our neighbors were so impressed that they had their existing system removed and replaced with Zions. Also, the installer, John B. Was excellent and even followed up with us to make sure everything was working as expected.
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January 2023 by Gamal Baker
I ordered a battery that works well. The ordering process was easy. My only (small) gripe is that I never got a shipment notification so never knew when it was coming in the mail.
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October 2022 by Walker Cannon
The following is my opionion:ABSOLUTELY HORRIFIC!! My entire system went down and I scheduled multiple times for a tech to come out and put everything back online. I took time off of work multiple times to meet their technician and was no showed EVERY. SINGLE. TIME! I called the main office and was always told, "we will call you back once we connect with our technician and see what is going on." Not once did anyone ever call me back. To make matters even worse, while we were waiting for this company to help us, our house was broken into and we had no working security system. It has been a nightmare. I am absolutely appalled at the way this company treats their customers and does business. I have no words for how bad this company is. STAY AWAY.Note: The below response from this company is not accurate. I waited for every appointment for the entirety of the allotted time window. When I called their front office for the last time, I was told by the female receptionist, "we are currently having problems, our original tech is on vacation, and we are sorry. Usually we are pretty reliable in Denver." The below response is a weak attempt to discredit my previous review. I would not have taken time off of work to show up for an appointment just to leave before a tech got there. This company is awful. Additionally, the male who contacted me stated, "well, I can see you've never armed your system..." YES... hence why I have called your company multiple times for help. You installed defective door and window sensors! My system won't arm! My calls remained unanswered until I wanted to cancel my service. To further clarify, the below response states, "that their records show that someone answered every time I called." Please understand that having someone tell you every time, "we will call you back," and then NEVER calling, does not count as adequate customer communication.Do yourself a favor and read the contract this company gives you with extreme scrutiny. Especially look at Section 24. This Section essentially releases the company from the performance of their contracted services and allows them to continue to charge you, even if your system does not work. I'm honestly not sure how this could even be legal?
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October 2022 by Venky Venkatraman
Good pre-sales support (pointing out the correct product to buy and how to install by sending me a video link), quick shipping (although not too happy that shipping cost was nearly equal to the cost of the product), good quality product sent but it was not as easy to install as depicted in the video link that I was previosly sent. Finally, disappointed that I could not get any support once I received the product (left a couple of voicemail messages but did not receive a reply) and I had to figure out on my own how to install it (which essentially required far more physical strength than what was depicted in the video).
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October 2022 by Rafael Ramos
They're not my alarm company, but I bought 2 sensors from them. Arrived in a timely fashion and was exactly what I needed. I couldn't find the item through my own alarm company or other big name websites.
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October 2022 by Ken Strait
i purchased two additional/replacement ADT Pulse cameras which have become more difficult to find; fast and efficient service, but at a premium price
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October 2022 by Vil Dominguez
My product arrived on time. Very pleased with this company. I will definitely purchase from them again.
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October 2022 by Alyssa Beckett
Great price, and arrived quickly! Will be using them again.
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October 2022 by Michael Thelen
Fast delivery. Very pleased with the product
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October 2021 by David Bixby-Fields
Easy purchase. Product was as expected.
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October 2021 by E.J. Saavedra
Legit company. Arrived on time.
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October 2021 by Mark Jones
I needed a battery for my ADT control panel, and Zion was the ONLY one who could help. The product listing was clear--I had not doubt the part shown was what I needed. They delivered on time. Trying to find the battery on Amazon was confusing and discouraging. I'll be going back to Zion next time.
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October 2021 by Quisha Kinlaw
The battery on our ADT alarm died. We ordered from Zion Security Alarms and it was super easy to order online and came very quickly. We are happy and will be using them in the future.
