Automated Business Technologies (ABT) is a reliable partner for office technology solutions. They provide a wide range of products and services, including Xerox, Canon, Kyocera, HP, and Epson copiers and printers, as well as copier leasing, servicing, and managed print services. Additionally, they offer managed IT services, access control technology, and UCaaS and phone systems. Customers have consistently praised the company's exceptional service and technicians, particularly Sheldon, who is described as a true hero. He is known for his prompt, professional, and communicative approach, ensuring that customers' issues are resolved quickly and efficiently, minimizing disruptions to their business operations. Clients have expressed their satisfaction with Sheldon's expertise, his ability to educate them on the repairs, and his overall commitment to providing excellent service.
Have used them for quite a while now. Just had a service done by Sheldon on my copier. He fixed the problem and then helped me get my copier printing on some glossy paper that I had given up on. He not only fixed my copier but saved me $200 on a case of paper that I thought was never going to work. Well done!
April 2024
Sheldon is a true hero. Not only did he help us get our copy machine back up and running, but he also ensures you are educated on the repairs he is completing. He is prompt, professional and a great communicator. So happy, to have Shelon as our copy machine technician, making our business needs a breeze!
March 2024
Sheldon was great. Had a service call and fixed the issue and ran me through features I had forgotten/or never seen. Great service!