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March 2024 by Kalib Block
Austin I appreciate you! The last time I came in my truck needed a milestone maintenance. They did a good job but the shop is out of my way. After trying to find a shop I liked closer to home, the trip is always worth it.
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March 2024 by Shawn Shawn
It's a good feeling to know that my Rav 4 is ready for another 10,000 miles after getting the 30,000 mile maintenance done at the Toyota dealership.
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March 2024 by Talitha Appenzeller
I paid extra for an "off-road" package on my 2024 Toyota Tundra TRD. I live in the country on 8.5 mi of gravel county road in CO.In the 1st 1500 miles on the truck, I had accumulated some mud on my truck so took it to a manual car wash, cleaning the wheels & tires. After washing the truck, I noticed it began to shimmy at around 50mph. Thinking there may be a problem with the alignment and living 2 hours of mountain roads from the nearest toyota dealer, I took it to a local tire shop, who put the vehicle up on the rack and declared there was a design flaw in the wheels such that it collected mud on the inside wheel well that I could not get to in a manual car wash due to the disc brakes, and causing the shimmy. It could only be cleaned out by putting the vehicle on a rack and cleaning it really well from under/inside the vehicle.I called the Autonation dealership in Tempe, AZ where I bought the vehicle who said it sounded like a design flaw and I should take it to my nearest dealer. I was going to the Denver metro area so made an appointment @ Autonation in Centennial, CO.After looking @ the vehicle the Centennial Automaton service tech said, "yes, the mud is collecting in the wheel well, but there's nothing we can do about it; you need to call Toyota.So, I called Toyota, who after 5 min of deliberation while I was on hold, said, "mud is an outside problem not associated with the wheel design and the wheel is working as designed, so we can't do anything about it." When I asked if I was supposed to put the vehicle up on a rack every time I got mud in it, they said, "I suppose". They even took and sent me pictures of the mud accumulated INSIDE the wheel well where I couldn't get to it with a high pressure manual car wash wand! The entire vehicle currently starts to shimmy @ 50mph. I have videos of it!!THIS is how Toyota "takes care" of their customers - but putting them @ risk of wrecking due to the entire OFF ROAD package of the truck shimmying like the wheels are going to fall off every time you drive it IN THE MUD. And I wasn't even OFF ROAD!!I was driving on my county road to my HOME. I DO NOT RECOMMEND TOYOTA TRUCKS.Do NOT trust that Toyota puts appropriate wheels on their "off road" vehicles AND they do not and will not take responsibility for your safety after you drive off the lot on their poorly designed "off road" wheels. All I asked for were wheels that did not collect mud and cause my entire vehicle to shimmy. All I got was "your problem not ours." The truck has 2500 miles on it as of today. I spent $90,000 on THAT.
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March 2024 by Amber Dyer
Always punctual and gets the job done
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March 2024 by alex gingrich
Exceptional service! Andre was very friendly and kept me up to date on my vehicle's tune up status.
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March 2024 by Jennifer Pelache
Great service. They quoted 1.5 hours for my oil change and tire rotation but were done early which I appreciated. Very nice people as well :)
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March 2024 by Tim M
I really appreciated Jezediah's professionalism, assistance with insurance, and excellent communication last month after I slid on the ice and damaged my suspension system. The car runs perfectly again! Thank you!
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March 2024 by Gary Kemp
Excellent job and great advice!!Would recommend to family and friends!! Thorough review ofevery aspect of the work performed!!
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March 2024 by Debbie Sherwood
Nicole was great. The service is always exceptional though the pricing seems very high.
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March 2024 by Mark Lestikow
One morning last week I had to jump start my car because it wouldn't start. I drove to AutoNation Toyota just prior to the opening of the Service Center. The line of cars was long and I was worried I'd be waiting a long time. I got in quickly, and was met by Jez who quickly got my information, gave me an estimate on fixing the problem, went over other items that needed attention, and got me out the door in about 10 minutes! The work was done as promised, and the car was ready in about five hours. It was a great experience! Jez was terrific!
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March 2024 by Lynn Hampton
Had to bring my car in 3 different times to fix the same problem. If the part was replaced the first appointment, time and money would've been saved.
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March 2024 by Chimere Lewis
Fast and courteous service
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March 2024 by Steve Krebsbach
Very attentive service clerks, clean waiting area, good communications
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March 2024 by Kate Miller
Great service at a really reasonable price. I always feel taken care of at this service center.
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March 2024 by Arthur Radtke
seviced as requested, timely and updated, easy check out.
