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February 2024 by Jason Kroese
Great service for my new car battery. Fast, efficient, and gave me options. Forest was super helpful!
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February 2024 by Darci
I had a phone screen repair done here. Since the repair, the phone touchscreen does not always respond. I took it back in and explained to the technician. He could not get the issue to repeat while I was there and refused to repair it. He stated it's not an easy process and they would most likely have to replace the glass again and there's nothing wrong with it.
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February 2024 by Caroline Orndorff
DO NOT PURCHASE CAR BATTERIES HERE- SAVE YOURSELF TIME AND MONEY AND GO TO YOUR DEALERSHIP. I have been to this corporately owned store 4 times in 2 years because the battery I bought for my car continues to stop working. After replacing it twice I decided to go to a dealership and the battery they put in has had no issues. I purchased the BP battery under warranty and although the two I’ve had have NEVER worked properly they refuse to pay me a prorated rate for a return. This place is an absolute scam and their products are faulty.
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February 2024 by N Hanna
The employees at this store are very helpful and knowledgeable!
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February 2024 by Harlan Cleaver
The two technicians installed an auto battery when it was 4 below zero outside and did not complain or act like they could not handle it. Outstanding customer service. I highly recommend this location.
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December 2023 by Mike B.
Great customer service
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December 2023 by Casey Herring
Like any other Batteries Plus: a battery for most necessities you may have. And like many other large company, customer service isnt high on the list of priorities. Apologies for the nuisance of my business and helping to support your company's employees and their families. Wont happen again.
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December 2023 by Ken Gittins
Efficient, fair price, prompt customer service as advertised. My iphone screen was replaced without a hitch.
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December 2023 by Adam Gittins
Excellent products and customer service. Replaced an iPhone SE 2nd generation battery for me quickly and the battery is better than the apple brand one, lasts longer and is higher quality but was much cheaper price wise than having Apple do it.
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October 2023 by Mike Ives
Excellent experience. Bought a new battery online, came in for free installation and battery was quickly installed. Despite a troublesome install due to excessive corrosion and bracket issues on my vehicle, the technician was very courteous and knowledgeable and completed the installation quickly!
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October 2023 by Mark Booco
Had a car key cut here. I called ahead and the guy who answered said they don't cut keys or do programming. I programmed the key myself, and after looking all over Highlands Ranch for a place to cut my key (apparently no one will do it but a locksmith) I called back and a different guy said he could cut it no problem. Went in and the guy had two keys cut for me within 20 mins. Appreciate the service, since apparently this is the only place for 25 miles that'll cut a car key for you. Figure the first employee I spoke with must have just not known about the service being something they offered.
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October 2023 by Joshua Neel
I came to this location 10 minutes before close, Meadow was the most helpful person I have ever encountered. I just needed a battery for my key fob and she tested everything and got me set up. My keyfob had previously been glued shut she helped me to disassemble and reassemble everything I could not be more pleased she definitely deserves a raise .I run a roadside assistance company and will definitely consider this location to supply future battery installations just based on customer service and quality of their products thank you so much for your time and consideration.
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September 2023 by Jason Murphy
Do not allow this place to fix or replace batteries in your phone. WHen I initially brought my phone in to replace the battery I overheard a conversation with another customer whose phone they broke when trying to fix it. I should have walked out at that point.I left my phone to have the battery replaced and when I picked it up and got home the face of the phone fell off and damaged the led screen. I called batteries plus and they basically said it was on me and not something they warranty because it didn’t involve the battery. The phone was not put together properly. Save your money and sanity and steer clear of this place. I would give it negative stars if I could.
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July 2023 by Jason Davis
Took my iPhone 11 to get the screen replaced on Saturday the staff there are amazing! They couldn’t have been more helpful and professional. Great job on the repair!
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July 2023 by Leah Phinpraphat RE Agent - RealtyONEGroupFiveStar
DO NOT HAVE YOUR CELL PHONE 'REPAIRED' HERE! An employee with 2 days on the job was left basically unsupervised to switch out my phone screen.(Didn't know that when I dropped it off). LONG story short, he broke the phone. He knew it, he lied about it, the manager refused to speak to me over the phone and refused to let him stay after the store closed to try to fix it. I was forced to return the next morning (I live 40 minutes away). The employee in the store that morning was more than helpful, and did everything he could, but the phone is toast. I haven't heard a word from a person in charge there. The store will not pay for me to have the phone fixed elsewhere, or to recover my data - costing me hundreds of dollars. No temporary phone was offered while I wait for the replacement phone they are sending me in the mail - that will take 2 weeks. Horrible!