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April 2024 by Checho Ralafian
Hours are 9-1pm on sat. I just called at 9:15 and the message said offices closed. Might refinance elsewhere, too much hassle.
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April 2024 by Jon Jax Arlanda
They must be going out of business. I have a loan with these guys and first time late (1 day) on a payment they charged a late fee and they are so stubborn about refunding although I pay much more than my loan amount on time typically. Its petulant considering the amount they are making off my loan and it was a first time mistake. I don't think I would do business with them again, especially as their slogan is 'When others don't, we give a damn'. That adds up, they sure do give a damn about hitting you with fees.
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April 2024 by Mike Pickford
I financed a motorcycle through a dealer that uses Columbine Federal. Columbine makes it incredibly difficult to payoff your loan - you can't do it online if the balance is over $3,000 and they charge you fees to do a wire transfer. The only way is to waste time and drive to their branch to pay it off in person.
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March 2024 by Alisha Ramirez
I really wanted my banking to be through a credit union. I chose Columbine because I have my car loan through them, but my experience hasn’t been good and I will be cancelling my checking account. My check doesn’t go into my account until like 10am on my payday, deposits take longer than they should, and if you try calling on a Saturday it says their office is closed when it clearly says online they are open.
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November 2023 by John Jones
Fix your phone system it's not possible to pay for things if you A don't answer the phones and B if your voice-mail leaves you listening to the same message to press 5 so you can listen to the same message to press 5 to listen to the same message to press 5 to listen to the same message to press 5 this will go on forever fix your voicemail
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November 2023 by Phil W.
DO NOT BANK HERE!!! I will be refinancing my motorcycle and leaving CFCU! First off you can't make a payment on the app with a debit card or credit card. The app is also very clunky and outdated. Then when you try to make a payment on the phone there is a $20 dollar convince fee!!! What!! It must be their convince to rob you. I've heard of 2 or 3 dollars not 20!!!
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September 2022 by Kourtney Camy
This place is awful. I was extremely clear that i live out of state from the beginning but am FROM Colorado and wanted to use columbine because I knew someone who worked there. I went through the whole entire loan application (including the hard inquiries) only to find out at the end that they can’t do out of state loans. They ran my credit as well as my moms for nothing. The service I received after this was horrible and they took zero accountability for their mistake. Not even an apology. I would steer clear of this place if at all possible. I understand they are low staffed and probably busy, but that doesn’t excuse making extremely obvious mistakes with no remorse.
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July 2022 by Ky Leggiero
It's a bank, but better than the mainstream ones. They don't like being called a bank tho
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June 2022 by Samuel Mammen
Won't call me back so I can make a payment on my loan, I've called everyday this week and they won't get back to me
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May 2022 by Joe Stengel
I have been a member of my fare share of banking institutions. As far as Columbine Federal Credit Union goes, they are hands down one of the best banks to work with. Checking accounts, savings accounts, working with them to get a loan, anything thing a bank is intended for, they are the ones your should turn to. Thanks for being there for me Columbine.
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March 2022 by Jay Garrick
They’re bad, but not the worst. Their app doesn’t work. If you’re ahead of your payments, they’ll just stop sending you statements (can be a good thing). They will never answer their phone, if you have a question about the app, they wont pick up the phone. If you need to make a payment on the loan, they wont pick up. You can leave messages and they wont respond. The only good thing I can say about this credit Union is that their shared branch payment is pretty good. It’s convenient to make payments through other credit unions, with the exception, you can’t pay off your loan. You have to contact columbine to make the last payment
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February 2022 by Patrick ..
To start the staff is great and over all I have good experiences! The one down side is they will not accept loose change at all unless it is a few coins. They have no coin counter and will not accept change rolled! Its not to hard to weigh coins to count them like other banks I have worked with know how to do with scales that are designed to do.
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December 2021 by Chris C.
Amazing employees from the top of the chain to the lower levels. Setting the standard for customer service within this industry. I couldn't be happier banking with CFDU.
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October 2021 by Cory Bantock
Cynthia is really amazing and very helpful. I enjoyed talking to her and if I ever need anything done she is more then willing to help and always gets the job done painlessly, leaves me with a smile every time I call
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October 2021 by Alexi Candreva
I trust and believe in his trading skills in forex and crypto trading.
