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October 2022 by Gerardo Luebano
Bad service
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December 2019 by Jerrold Huber
Nosiest bank ever. Ran a pointless credit check and asked a bunch of personal questions just so I could be added as an authorized user of a family member's safety deposit box. It shouldn't have required more than a look at my ID.
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October 2019 by Henry Lovelace
Every time I come in Hunter is the one who helps me. He’s very personable, and I go to the location (out of my way) because I know he’ll help me.
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August 2019 by MaryAnne Bird
Everyone is always very helpful.
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June 2019 by jonathon ortlieb
I'm trying to close a home equity loan I have here by paying it off with a larger line of credit at a lower rate through a credit union. Someone at this branch gave me a fax number to give to the credit union to get that taken care of. However 1st Bank refuses to respond to the requests via fax and when I call them to ask them about it they act like they have no idea what I'm talking about. Surely this is a standard procedure that happens daily. How can they be this inept?
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November 2016 by Ben Watson
This bank has had multiple mortgages of mine throughout the years and consistently charges incorrect amounts to the accounts. I have a monthly email correspondence to this branch to correct the incorrect charges. I've tried correcting the problems in person, online, and through different branches, yet there's consistently a problem. Take your banking elsewhere if you're looking for accurate withdrawals, quality service, and professional communication.
