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January 2024 by Carolina Zaharako
Lani is an amazing hair stylist. She has cut my hair for the past three years. My hair feels healthier and grows beautifully. She is also great with mani, pedis and waxing ?♀️
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January 2022 by elle fore
I have no idea if they're good or not their hours are incorrect. Even though the door and map says they're open till 7:00 the door was locked at 5:15 p.m. on a Monday evening.
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August 2021 by Carina Orozco
Absolutely terrible experience! I was refused service because I showed up with my service dog. I am blind and obviously use my dog to help me travel places. This was very upsetting after spending money to take a Lyft over there only to be denied service. Also, I don’t know why the lady thought it was OK to sit there and negatively talk about me with other customers. I hope no one else who is disabled goes to this place because they clearly lack empathy, compassion or kindness for that matter. Save yourself the trouble and disappointment.
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March 2021 by Arica Nichols
Friendly Service.They offer Haircuts, Highlights, Full Sets. Very happy with all my services!
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May 2019 by Josh H.
Kazue is the best! This is a review just on the hair services, and not on nails or anything else, so take that with a grain of salt. Kazue's cutting skills have always been superb. Tell her what you want and she will get it done. You will have to request for her because her schedule is typically pretty stacked. For men, she does everything from buzz cuts to conventional scissor cuts. For women, she will do trims to hair dies to perms, you name it. She is kind, listens and is what makes In Essence great.
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May 2019 by Edith Orozco
Whoever manages this place should really know that refusing a service to anyone who has a guide dog because of a disability is ILLEGAL. My sister just went to the salon and was asked to leave. This is absolutely ridiculous and disgusting. I can’t believe this.
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May 2019 by Edith O.
Whoever manages this place should really know that refusing a service to anyone who has a guide dog because of a disability is ILLEGAL. My sister just went to this salon and was asked to leave. This is absolutely ridiculous and disgusting. I can't believe this.
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May 2019 by 3 Dogs Digging
LOVE LOVE LOVE the staff here 💖. They are always willing to work you in if they are busy! I've made appointments when I'm with a group and have never had to wait for our appointment. While I've not had a hair cut, sometime is always getting their hair done, both men and women. I can't say enough good good things about this place. It is not overly decorated which I love... They are not pretentious at all. I've never left disappointed but always happy with my manicure and pedicure. Thanks Ladies!!ðŸ˜
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February 2019 by Briana Pham
Love this salon, they all do great work. The environment is very warm and welcoming, everyone there is very kind and friendly. The owner, Mai, is very sweet and does amazing work. Will definitely be coming back here for my nails and hair!
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February 2019 by Maggie Van Cleef
Good hair and nail salon.
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September 2018 by Hoang Pham
Everyone here is able to give a great hair cut. Mai is my favorite. Alway love my hair hair cut after she gets done. Will keep coming back next time In town. Walk ins welcome, but i guess next time I will call a head.
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August 2018 by Ashley M.
I initially went to Polished based on the reviews but when I went in there were only two people working and they had a 20 minute wait. Luckily for us, this brought us across the street to In Essence! Lanie took me right away and I had a fabulous mani/pedi and waxing. I just moved here and she was very helpful telling me places to go and about the area! My girls also got nail paintings for the first day of school and Lanie's sister did a great job on them. I'm very pleased I've found my neighborhood nail salon!
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May 2018 by Vee H.
I have been going to Lani Ngo at this salon for many years, and she has done a fine job on my nails and pedicures. She is creative and a perfectionist. This salon also offers a full range of options for hair styling and seems to be quite busy. In my times there I have never experienced the kind of behavior described in the other posts. I'm amazed at the negative reviews!
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April 2018 by Martha Z.
Do not come here. This lady can not do nails. I came here Thursday asked what time was the business open till she said 7pm. I came back at 6:30 pm & the business was closed. Friday when I got off work I decided to stop by . Came in she was super friendly. We had an amazing conversation. We got along so well we even shared pictures . I was extremely tired so I tried to make the best of it. When she cut the length of the nails she immediately started coating them with acrylic. I didn't say anything because she said she had been in business for 20 years (idk how) so I said to myself she has experience let her do her job. That should have been the first sign to stop her. When l washed my nails I still didn't give it much attention I just got off work I'm exhausted. When she started painting my nails I started seeing how horrible they looked. Like who doesn't know how to apply nail polish. She's has coated my nails twice and I can still see the acrylic nail without color and shes ready to apply the clear coat. I started calling her out on it. Which she did not like. She left me at the table and I started comparing my nails from one hand to the other. My goodness they look horrible lol they are all so uneven. So I was polite to her and said hey is it ok if I come back tomorrow to have you fix them ? She gave me an attitude and said no come back Tuesday. Lmao excuse me ? I said ok well I'll pay you half today and half Tuesday. She became furious & she said " Your hand is longer than the other.... " What ? Hahahaha I immediately thought of Angela Johnson's comedy skit. Now I'm upset and I said if my hand is longer than the other why did you agree to repair my nails. She started cursing at me at said F*** YOU get out ran to the counter top and hit me with my keys. Lol I NEVER refused to pay her I just wanted the nails to be fixed. At this point it's your choice If you want to visit this business.
