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October 2023 by Michele Fleischacker
The gentlemen packing and loading my belongings were very courteous and professional. The follow up with all those involved was spot on.
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October 2023 by Heather Michelle Cameron
Our furniture relocation experience was fantastic. The movers displayed professionalism and were exceptionally helpful. Our furniture arrived as scheduled and in excellent condition. The unloading team was considerate, frequently confirming our room preferences for each piece.
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September 2023 by Vincent C
I regret to say that my experience with Johnson Storage & Moving Company fell far short of expectations, especially given their high pricing compared to competitors. I assumed the higher cost would guarantee premium service, but this has not been the case.Initially, I wasn't even provided with a transit time for my move to ******. It was only after pressing the company for details that I was told it would be between ***** days. As the days ticked by, however, I was informed that the delivery might take up to 45 days. After lodging a formal complaint, they managed to bring it down to 31 days, but the delay was still beyond what could be considered reasonable.Adding insult to injury, I made multiple attempts to speak with the agent responsible for my move, requesting callbacks on several occasions. None of my requests were honored, leaving me frustrated and without crucial information. I only got answers after writing directly to the VP!When my belongings finally arrived, they were merely dropped off at my doorstep without the unpacking assistance that I had paid for. This was an incomplete service, and given the premium price, it felt like a breach of our agreement.In summary, my experience with Johnson Storage & Moving Company has been extremely disappointingmarked by poor planning, a lack of communication, and incomplete service. The premium price did not translate into premium service, and I cannot, in good faith, recommend this company to others.PS: the movers that initially came were really nice and efficient
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August 2023 by Jax Ketchum
Working with Ethan and Nata was a breeze. Not only did I have great customer service from start to finish, both crews packing up and delivering were wonderful but all our items were handled with great care. Thank you Johnson Storage and Moving for taking such excellent care of our family heirlooms.
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June 2023 by Jacqueline Sanders
I had a great experience moving with Johnson (through United). I moved from Denver, CO to Buffalo, NY and the movers were very careful packing the truck, with minimal damage as expected (compared to last time I moved across the country with another company and a ton broke). Rahshawn Jordan was our driver and Angie Ferreira was our main point of contact. They were both fantastic and I highly recommend. It was more expensive than I initially wanted to pay to move, but was 10/10 worth it.
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June 2023 by Janet Mc
Everything about Johnson was easy, high quality, and efficient! The virtual estimation appointment (Roger) was awesome and quick, my quote was spot on, my coordinator (Janet) was FANTASTIC and she kept me in the know about what was going to happen at each step, my driver (Mike) and both local crews took AMAZING care of me and my belongings. I wouldn't have done anything differently and felt so good about my choice to go with Johnson. I needed a firm that would take good care of me, and this was it. I would use this direction again in a heartbeat.
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June 2023 by Sonali Das
This company has been amazing from the beginning to the end of our move. We moved from Colorado to Florida. Very respectful, responsible, and always on top of things. Will recommend them to anyone moving. Ethan Miksche has been amazing. He got us started with the process and was with us throughout the whole move. We could call him anytime and it was no problem. Amazing company and staff.
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May 2023 by Luz Daniels
Communication and friendliness. Both Libby and Jae have been very professional at what they do. The packing crew was very good.
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April 2023 by Jessie Anderson
Don't store your things with them, they will go missing. We did a company move in August, we moved things into storage then back out into our new space in December. Many items were not redelivered to us, apparently they 'disappeared' the two months they were in storage. We had a few items delivered to us that weren't ours. So when we asked if it was possible our items might have been delivered incorrectly or mixed up, we were told no of course not. It wasn't communicated to use what they were doing to try to locate our missing furniture. We just got a notice that they acknowledge there are missing things they just aren't going to do anything. They are going to pay us $.60/lb. I didn't sign the moving contract, they are probably really protected by the contract. But there is something wrong that they moved the items into their storage facility, they moved them back out of their storage facility...but somewhere in the middle the items went missing and they can't find them.
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April 2023 by Gary P. Steuer
We have used Johnson for two moves now, and both times have had excellent experiences. Highly recommend!
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March 2023 by Mary Clare H
Excellent team at Johnson Storage and Moving. From planning through execution, they handled everything with professionalism, communication and commitment. Ron Lewis, Janet Buczek-McKee and Lisa Lyon-Johnson made the move across states worry-free and easy.
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January 2023 by Deanna Rathbun
The gentleman did a great job packing & unpacking for my local move. Great to talk with Janet who scheduled and checked in after. Very easy to work with this company they are dependable before & after the job is done. Thank you Deanna
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October 2022 by Steven Plato
We move a lot for work and have horror stories… Johnson moving and storage was definitely Not one of them. The service was EXCELLENT, very clear communication, easy to get in touch with. They confirmed the appointments a couple times and they came right on time. Transit time was exactly what they told us and the loading and unloading both went very smoothly. I will definitely use Johnson Moving and Storage next time we move!
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September 2022 by Paul Z.
Don't use this moving company unless you don't mind them damaging your furniture and not repairing it or accepting insurance claim for replacement cost.
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September 2022 by Bradley Larsen
This was our First move using Johnson Storage & Moving from Danville, CA to Castle Pines Village, CO after 7 previous moves in past years for my wife and I. The entire experience was Perfect, Stress-Free, all timelines met, and all expectations being far exceeded!! Our entire household arrived in Castle Pines, CO Three Days EARLY with ZERO damaged/lost personal items! A BIG shout out to Lisa Lyon-Johnson for a professional & comprehensive survey, leading us thru many questions/concerns early in our process, and offering a fair/accurate $$ estimate & final invoice we received/paid; to Janet Buczek for quickly and thoroughly addressing a few minor issues as we packed, moved, and unpacked on both ends; and of course our good friend / professional driver Ron Smrz and his teams for safely and efficiently packing us in Danville, driving and arriving EARLY to our new home in Castle Pines, then quickly, professionally and efficiently unpacking our personal items with NO Damages. All moves are stressful and time-consuming --this one was neither! We would repeat this experience, with this incredible team should we move again in the future....Thank you all for moving us into our new beautiful home in Castle Pines Village, CO!!!Brad & Dana Larsen
