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July 2023 by Dr. Juice
I've been extremely satisfied with the care Felix has provided. She let me know that the office is closed on my day off. I appreciate the level of care Felix provided. I would highly recommend this business!!
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June 2023 by 888
Recommend for eye care. The service was fantastic. I have friends that had a great experience with this company as well.
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May 2023 by Minerva Grinage
This eye care clinic used to be a great place. when it was Spivak vision. I have been going there for over 25 years. They have changed ownership a few times and it’s getting worse ever time I go. The last pair of glasses I got from this place 2?years ago were terrible . I literally could not see clearly for over a year. I spoke with the doctor a couple of times and she brought me back to the shop manager. Nothing was done about it. I went back because I like my doctor but this time is even worse. I could not see with this new pair of glasses. They told me that they did no read the prescription before I picked them up so they had to order new lenses since the prescription was done incorrectly. The manager told me it would take one more week. It’s over 10 days and not a word from them.Save yourselves the frustration and find a reputable eye care clinic.
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May 2023 by Gary Colón
They have a new team here but previously the staff (not the delightful doctors) misguided me to order something that wasn’t included as a part of my benefits. As a result I had to come out of pocket more than what was expected. Unfortunately, I will be taking my business elsewhere moving forward since there’s no way they can accommodate me for the mis-guidance of the previous staff.It's worth clarifying I was told I "would not be charged for a service" and I was charged right after the service was performed.
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March 2023 by Cindy Wolf
I was able to schedule a same day appointment after another company “couldn’t locate my insurance” and my glasses came in less than two weeks later. Everything was easy !
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February 2023 by Denise Anne Marie Regan
The staff was very friendly. Felix was super helpful as he took the time to wait for me to textPics to my daughters for their input on frame selection. My only disappointment was mostly my fault, but I called back the next morning (I paid for my glasses at 3:30 pm and called to change the frames at 9:30 the next morning) and was told the lenses have already been cut at the lab and so no changes could be made. I kinda find that hard to believe. And I was really disappointed that they didn’t try since the glasses were over $900 and will take 2-3 weeks to get. ?
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November 2022 by Lindsay Shaw
I have been using this place for at least 5 years. Same prices if you have vsp as the Americas Best. (Which really is awful) Anyway awesome staff. The grand cherry was dealing with Anthony in the eyeglass area. Not only was he a riot, he made sure I saved money. Best place by far!
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September 2022 by Casey “Edward” Easton
I’ve been getting my eye exam here for several years and always been a great experience. Great team all around.
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July 2022 by Lynda Ackert
This place was once great but now that My Eye Doctor has taken over, I would never go back! I first visited this office after another wonderful vision center was bought out by My Eye Doctor. After the switch over, the service was awful and the quality of my glasses was horrible! I even had to go to a new place (this place in Dove Valley) and have them redo my prescription. I came here because it was privately and locally owned and they still sent out glasses to top, quality makers. When you need progressive lenses like I do, you NEED the best... NOT a low budget lens crafter. Now that My Eye Doctor has bought out this business, I can only say, go somewhere else!!
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July 2022 by Nicole McClain
Raza Uddin and everyone was very helpful and patient with me. I definitely found my new location and will be returning. Thank you. ?
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May 2022 by nate ridder
David Kleim and staff (Zeke & Reception) are amazing: compassionate, competent and accommodating. I can finally see clearly, likely for the first time in life! Brett at acculens.com was helpful with fitting the contact lenses I ultimately went with too. Everyone involved is most appreciated.(Oh, and Dr. Kleim sounds like Nicolas Cage)
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April 2022 by Maciek (SquishyNubs)
Excellent service here. The staff is very friendly. I was able to get in quick for an eye exam and a contact lens evaluation. Dr. Riley is super knowledgeable and very kind.Thank you so much guys!
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November 2021 by CAL_08 000
I had two sets of glasses made here that I can't even use due to either a bad exam results or the lab they work with. My prescription is not complicated as I can wear readers found at grocery stores yet something in their process is very broken. I did have them remake both pairs but they came back with different problems and are still unusable. The staff is friendly but the end result left me without usable glasses so I won't be going back.
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July 2021 by Jared Rock
This review is about two years late, but I don’t forget. I’d been going to Dove Valley Vision since they were located at smoky hill and orchard, going on almost 20 years. The last time I went there was a $10 copay that they didn’t ask for upon leaving my appointment. Come to find out months after the appointment, Dove Valley sent my $10 copay to COLLECTIONS. After 20 years of vision appointments and thousands and thousands of dollars spent with them, I was less than thrilled to find out they were willing to send a patient to collections over a $10 bill. Absolutely ridiculous and I’ll be visiting a new eye doctor as a result.
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May 2021 by Bree M.
As a family we have been going to Dove Valley Vision Center for over 10 years. They are always so helpful and informative! Both doctors will always discuss your options and help you find the best fit for you financially! Highly recommended!
